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4 year old dehumidifier does not extract water

I have a 4 year old Whirlpool basement dehumidifier. It worked fine when I shut it down last fall. When I turn it on, the fan comes on but not the compressor. Actually, it sounds like something kicked in, but it's not nearly as loud as the compressor sounded. Maybe I'm incorrect here. The factory repair wants $75 to look at it. Do you think it is worth going ahead...or should I just buy a new one for $200. Thanks! Eli

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It may have lost its charge of refrigerant. Check the warranty for sealed system, or if it is just the compressor which is covered. There are coils above the bucket area. Check for possible frost on only part of the coil. It is a sign that it has a leak at some point and has lost its refrigerant charge. If it lost all the gas there will be no frost nor condensation on the coils. Four years old and $75 bucks, its your choice.

Posted on Jun 06, 2008

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We had the same problem with our Whirlpool dehumidifier. Had it looked at for $35 (Rhode Island). Were told the seals were no good, and this part was still under warrantee (5 yrs) though the unit was three years old. The repair store advised us to call Whirlpool. After we mailed them written proof that it was the seals, the company sent us a brand new one, and paid for us to ship the old one back to them. However, now we're having problems with the new one, after only two years. I'm debating whether to go through the same rigamarole again, or go out and buy another brand this time.

Posted on Jun 07, 2008

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1 Answer

The unit still makes a running noise but seems to collect no water. this unit is about 4 years old but stopped collecting water about 2 years after purchase


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

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heatman101

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Kim, it may simply be a case of the humidity extraction level being set to HIGH. Lower it to 35%. If it's an analog unit (No LED Display) turn the humidity extraction knob to Maximum. More often than not, this will solve the problem. If it doesn't the humidity sensor may need to be replaced.

I hope this helped you and thanks for choosing FixYa.

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Hi,


There are many reasons why a dehumidifier will not work or collect water.


Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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There can be many reasons why a dehumidifier will not work or collect water.


Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

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1 Answer

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Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

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http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

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how warm is the basement,if the temp of the basement is lower than say 70 degrees,the unit will not function,true dirty coils can have this effect also and a refrigerant leak on these will cause the same result,if the temp is low,use a fan to move the air and this will help with your humidity problem too

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Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

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1 Answer

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Problem is that you bought a dehumidifier made by the Korean/Chinese manufacturer LG.
Search the web and you will find that you are just one of many whose dehumidifier worked the first year but now draws no water out of the air even though it makes all the right fan and compressor noises.
Most common problem is that all the Freon refrigerant escaped, apparently because the copper tubing cracked and leaked. Penguins beware, there goes the Ozone Hole!
It cost me $14 and an afternoon of investigation and testing of my LG 504EL dehumidifier to figure this out. The fix-it web site "Just Answers" said that it wasn't worth fixing after I described all the symptoms. Tomorrow I will go to the local LG fix-it shop and try to get a replacement to tide me over until I can find a reliable dehumidifier.
Sadly, last Fall I took my 25 year old Westinghouse (made in America) dehumidifier to the dump. Even though it needed me to tune it up every year or two, at least I could fix it and it kept on working for 25 years.
Good luck!
enterich

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1 Answer

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the freon has leaked out, must be replaced.

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