Question about Bose 3 2 1 GSX System

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What does format unsupported mean o my bose system, where trying to watch a movie

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: Format unsupported

Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Posted on Oct 23, 2008

SOURCE: Bose Lifestyle 38 Unsupported Format message

call tech support to oder an update disk

Posted on Nov 15, 2007

cjackHD
  • 71 Answers

SOURCE: bose lifestyle fault code 802

Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

Posted on May 31, 2009

  • 1 Answer

SOURCE: Bose System Bose 321 unsupported format with dvd's

You need to stand at the front of a Bose store and tell everyone about to enter your story, until the manager of the store agrees to give you a new one. This looks like an ongoing problem that Bose knows about and will not address. $900+ and maybe 60 hours dvd time and I'm on the same boat. I thought Bose could be a trusted company.

Posted on Aug 17, 2009

  • 1 Answer

SOURCE: communicating with your tv message on bose 321 series 2

Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

Posted on Feb 13, 2010

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4 Answers

Unsupported format


I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?

May 05, 2010 | Bose 3 2 1 GSX System

1 Answer

Unsupported format message for normal CDs


Have you tried completely powering down the system, removing the power cord from the wall socket? If not, please try that. Wait two minutes. Then plug it in and power up the system. If this does not clear the problem, contact Bose, to get the latest firmware disk. The firmware disk will reprogram your Lifestyle sound system. Then, everything should work properly.

Jan 17, 2010 | Bose Lifestyle 48 System

1 Answer

Bose lifestyle fault code 802 hi there- i have a bose lifestyle 48 and on display it reads format unsupported when i try to listen to cd's gut not on dvd's - in addition i am unable to store music into the...


Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

May 31, 2009 | Bose Lifestyle 48 System

2 Answers

Bose lifestyle 48 says format unsupported for audio cds


Everytime I want to play an audio cd, it says format unsupported. This is happening very often. And I have also cleaned the cds,but still there is no difference. What is the solution?

Apr 08, 2009 | Bose Lifestyle 48 System

1 Answer

Dvd keeps saying "format upsupported" for all movies


Get the free upgrade CD from BOSE and it will solve most of the problems when the program is loaded.

Jan 26, 2009 | Bose 3 2 1 GSX System

1 Answer

Unsupported Format error message


FIRST OF ALL TRY TO PLAY ORIGINAL DVD AND COMEBACK.

Dec 13, 2008 | Bose Lifestyle 18 System

1 Answer

Format unsupported


Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

1 Answer

Format unsupported


So funny mine just started doing the same exact thing. I put a DVD in and it says format unsupported. Then I turn it off take the disc out and try it again. Seems to always work the second time around

Feb 09, 2008 | Bose 321GS Series II System

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