Question about Kodak ESP 5 Printer

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My printer stops in the middle of a print job and displays an error message of 3802. When I tried unplugging it for 5 minutes as directed, it gave me a message that it detected a new printhead and needed to calibrate. (there is no new printhead)

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  • phyllisej124 Oct 17, 2010

    Partly because I had no idea how to uninstall my printer, I searched around until I found the Trouble-shooting section of the online manual for my printer. In addition to the usual disconnect directive, they suggested removing and replacing the printhead two times. That seems to have taken care of the problem. Just thought you'd like to know.

  • phyllisej124 Oct 20, 2010

    I actually used a different solution suggested in the printer's Help section. It involved removing and replacing the printhead twice (probably cycling the contact points like in a flashlight battery) After recalibrating, it's been working fine. But thanks for your suggestion.



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The most common reason for the message is a faulty printhead.

Try replacing.

Hope this helps.

Posted on Oct 17, 2010

  • NinaE Oct 21, 2010

    You are welcome. Thanks for using FixYa.


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Hi! The printer may have resetted it's system that's why it shows that there's a new printhead. I strongly suggest that you unplug the machine from power source and so the usb cable. Uninstall the existing printer program then restart the pc. Install a fresh copy of the printer driver and follow the installation process carefully. This can resolve the problem. Hope this helps and thank you for using FixYa!

Posted on Oct 17, 2010


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Posted on Jan 02, 2017

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