Question about Whirlpool Duet GHW9150P Front Load Washer

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Front loading whirlpool washer door will not lock. It gives the F22 error and nothing works to resolve it. This machine is very new, I can't imagine needing a service call already. Please tell me there is something we're not doing. We followed every instruction in the manual. We even unplugged the unit for awhile and tried it again.

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This is an indication of a door latch failure and/or interconnecting wiring problem. The first step in troubleshooting the problem is to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of your washing machine. Sometimes these error codes are erroneous and can be easily cleared by resetting the CCU. If the error code reappears following a CCU reset, then you have a genuine problem. In addition, if the door latch remains locked following this procedure, there is a manual release you can use to open the door. Follow these steps:

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with a 2 x 4, it makes access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

If you still have the error code displayed, inspect the door latch mechanism for any broken, loose, or missing components. Next, open the top panel of the washer by removing the three screws in the rear of the washer that hold the panel in place. With the screws removed, the panel will slide back, then off. Locate the door latch on the right hand side behind the front panel. Inspect the wiring harness from the door latch to the to CCU. The CCU is located directly behind the wash tub in the top rear of the washer. Make sure all the connectors are snug and not loose or broken. In the majority of cases, a persistent error is a failed door latch. If all these preliminary checks are unsuccessful, replace the door latch. Follow these steps:

1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.


NOTE: Another method is to access behind the front panel from the top with the top panel removed. Either method works, but I have found that going through the front offers better access.


Thanks for using FixYa - a 4 THUMBS rating and POSITIVE TESTIMONIAL is appreciated for answering your FREE question.

Posted on Oct 17, 2010

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1 Answer

Whirlpool Duet wfw9400 is giving me a f22 error - door won't lock. I can't see any problem. Suggestions?


The F22 is a door lock error. When the control senses the door has not locked after six attempts F22 will be displayed.

There may be detergent on the door lock mechanism keeping it from locking. I recommend cleaning the moving parts of the door lock. Also make sure the wiring connections from the CCU (Central Control Unit) to the door lock are tight and in good condition.

If you have a volt/ohm meter and are comfortable working around live electricity I can give you a few checks that will help you diagnose the problem. I have included a wiring diagram that will help you locate theses connectors (see below). I have also included detailed testing information to help with your diagnosing. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.

  • Check VAC (Voltage Alternating Current) at IF2.
    • You should have 120VAC, if not check the wiring.
  • Check VAC at DS2.
    • You should have 120VAC, if not check the wiring and if good replace the CCU.
  • Check VAC at DLS2.
    • You should have 120VAC, if not check the wiring and if good replace the door lock assembly.

Aug 23, 2012 | Whirlpool GHW9400 Front Load Washer

1 Answer

I notice F22 error message on washer. Door seems to be jammed and will not unlock


This is a door lock failure code and it means the door lock is broken or just failed to unlock. Click on the links below for the detailed instructions for manually unlocking the door and replacing the door lock and switch assembly if it has indeed failed.

Manual Door Unlocking of Whirlpool Duet and Kenmore Elite front-Load Washing Machines

Replacing the Door Lock and Switch Assembly on Whirlpool Duet and Kenmore Elite front-Load Washing Machines

Mar 12, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I am getting an F22 error code on my washer. Can anyone tell me what this code means.


Look at the information below and it should clear up your mystery.


F22

DOOR LOCK ERROR

A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.


Possible Causes/Procedure ??  Door lock mechanism is broken or removed from door.

??  Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU)

Feb 01, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

What does F22 error mean?


This fault code denotes 6 failed attempts at locking the door. I have found that this code is typically indicitave of a failed lock. Check the strike on the door to be sure nothing boke on it, and if not get a replacement door lock assy for your machine. You will see the three screws that hold it in and can remove the front spring clamp from your door boot to give yourself access to the door lock.

Good luck to you on this!!

Jun 26, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

When its turned on makes a clicking sound the in


Hi


Thanks for using FixYa. F22 is a door lock error, this error occurs after the washer has made 6 attempts to lock the door. To resolve this issue you’ll need to check the door switch, door lock mechanism and the wire harness between the central control unit & door switch, replace the part that has gone bad. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Jun 03, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Error code f22 whirlpool duet wash cycle


f22 is a door lock error try this hit cancel turn your dial to another setting, hit start and once it starts hit cancel again and it should unlock. thats what i did anyway.
If you're getting an F22 error, you will want to check anything to do with the door latch switch.

Mar 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F22


I have search for this and found:

This error code indicates that the door is not locking. 
Is the washer door firmly shut? 
The door must be completely closed for the washer to operate. The door may look as if it's closed, but it may not be latched. Open the door and firmly close it.
Were you washing a large load?
Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to freely tumble. Reduce your load size if needed. 

More info can be found on The Whirlpool website:

Whirlpool Front-Loading Washer

Jan 18, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpoo; wfw9200 F22, F28, A17 A27 error codes


f22 is a door lock error and f28 is a commication error you still have warranty thorugh whirpool. you're going to need pro. help

Dec 13, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F 22 front door locked and door won't open.


hi there,

the F22 stands for the CCU/Touchpad error. in other words, the keypad has lost connection with the control board behind it.

this is what you do:

unplug the washer
take off the console
check the connection between the touch pad and the CCU boad
make sure that nothing looks corroded or burnt
make sure that nothing is pinched or bent
unplug and replug wiring harness and connections form keypad to the CCU board

let me know if it this works.

Sep 28, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

F22 Error Code


TAKE 3 SCREWS OUT THAT HOLD THE BOTTOM FRONT PIECE REACH UP BEHIND AND ON THE DOOR LOCK MECHANISM THERE IS A ROUND PLASTIC DOOHICKEY PULL IT DOWN ABOUT 1/2 AN INCH OR AS FAR AS YOU CAN AND IT WILL UNLOCK THE DOOR. I WOULD UNPLUG UNIT FIRST. I DON'T KNOW ABOUT THE F22 THING. MY JUNKER DOES THE SAME THING PERIODICALLY, I UNPLUG AND REPLUG IT TO CORRECT

Sep 08, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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