1 EXT.VOICEMAIL REST

Here is a link that pretty much explains it. However, it says to dial 400 to get to your voicemail system. This can vary in programming. If you have an auto attendant that answers your inbound calls, just dial 999 to get to the Administrator mailbox, and then follow the rest of the directions.
http://www.telelinkcom.com/quickstart_pdf/ToshibaVoiceMailSystems/StratagyVoicemailAdminMailbox.pdf

You'll need an HHEU Headset Interface which installs inside the set via a ribbon cable.

Hit your main voicemail interrupt greeting by pressing pound enter box 999 enter password usuallu 999 or 999997 but could be anything listen to prompts ti create mail

This does depend on which Toshiba phone system your phone is connected to
Here are a couple possible methods


Press button
Dial 601(all calls) or 602(busy) or 603(no answer) or 604(busy/noanswer)
Dial voicemail access code(extension number of voicemail)
Press button to end


Press button
Dial #601(all calls) or #602(busy) or #603(no answer) or #604(busy/noanswer)
Dial voicemail access code
Press button to end

really depends on which voicemail you have. I will assume you have the toshiba voicemail. call voicemail, when it answers press * should ask for your user ID enter 999 and use 999997 as sec code or 999. press 8 then 6 and enter time

If you have the software you can get in and program via station assignment.
If you admin, programmed on any ext you can program.
If not we can remote into your system and change them.
[email protected]
Tony

Is voicemail answering at all?
If so dial the ext to access voicemail.
Dial * 990# or *991#
enter password #
Follow prompts.
Tony

put an "H" after the extension in the voicemail, i.e. 200H, you have to put in your #656 #657 codes into the phones to integrate the voicemail. #656 91, ext of voicemail pilot, hold #657 92, ext of voicemail pilot, speed dial button (program one on the phone if it doesnt already have it), enter the number of seconds before the phone should forward to voicemail, i generally do 16, hold. that should fix that!

Do you have a verizon voicemail or a in house voicemail?
Tony

This is a very common problem with the Message waiting light, it can be used to turn on other msg waiting lights on other phones, or used to call back the voicemail after a message has been left in your mailbox. What you need to do is cancel the message waiting light, the code is Intercom + #409, then you will hear a studder dial tone, do that code from both phones (ext 11 and ext 24) and it should solve your problem. I would recommend after using the code, follow up with leaving a message in each phones mailbox to turn the light back on and see if then when you press it, it will take you to your mailbox.

I hope this helps, post back if not.