Question about Samsung Televison & Video
It looks like they might have been damaged during shipping to the store you got them from. You should probably take them back for exchange and avoid the frustration all together. With Samsung's broad range of devices and limited details it's very difficult to zero in on a solution or troubleshooting this problem.
If for some reason an exchange is not possible or unacceptable then you can visit http://www.samsung.com and check out the support section. You'll need your user manual and/or packaging to find the necessary product information to select the correct device. This will even include the display type (LED, LCD, plasma). Samsung should be able to take good care of you from that point on.
I hope this get's you to the solution you're looking for.
Posted on Oct 17, 2010
Testimonial: "Thank you for your help, they are about 8 months old, they did work but both quit at the same time."
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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