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Re: "Insert New Cartridge" Error Message
Sorry for the dumb & obvious question but did you remove the protective tape from the cartridge before inserting it. If so, then try returning the cartridge for a new one, you may have gotten a bad one. If problem continues you may have a printer problem. Also, you could reinsert your old one and see if you get the same error or an out of ink error. If you get an out of ink error the problem is most likely with the new cartrideg...if you get same error, the problem is most likely with printer.
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Try taking out both cartridges from your printer. Re-brick your printer by pulling out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. When the printer turns on, re-insert your color cartridge then close the cover. If no error appears, re-insert your black cartridge. If error still appears, then it could be a faulty cartridge. It would be best to replace it with a new cartridge, preferably a genuine one. Lexmark products work best when original supplies are used.
Make sure you are inserting a genuine Lexmark cartridge. Try to insert a different known working cartridge, maybe your old black cartridge, to determine if your new cartridge is faulty. If inserting your old black cartridge gives you a message saying "very low ink" or something to that effect, then most probably there's something wrong with the new black cartridge. Have it replaced with a new one from the store where you bought it from. You may also contact Lexmark Technical Support Center for assistance.
The 1200 error code indicates that the cartridge carrier has stalled. It could be due to the new black cartridge installed in the printer. Make sure you are using the correct version of black cartridge for your model and it's properly inserted in the cartridge carrier.
To remedy the problem, try to remove the black cartridge from the carrier > close the cover > unplug and re-plug the printer into the power source to reset it > when the printer turns on, re-insert the new black cartridge > check for any errors. If problem continues, try to insert a different known working black cartridge to determine if the new one is faulty.
For further troubleshooting, you may also refer to this article found in the Lexmark website: 1200
Error Message on a Lexmark X4250/X4270/F4270 All-In-One.
I know this might sound crazy, but your brand new cartridge is junk. Take it back and get a new one. I've done this several times with my HP PSC 2210. the all-in-ones are sometimes finicky with the cartridges. Also, be careful when you insert it into the slot. There is a small wire clip thing on the right side that is easily broken if you try to force it in.
Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty