Question about Computers & Internet
Before you worry about restoring your computer, see if you can clean up the trouble. From another computer, download MalwareBytes' Anti-Malware (the free version) and put it on a flash drive. Install it in your computer and run a full scan. This is a very effective program, updated continuously as new bad software comes along, and is the first thing I try when someone calls me for help.
If MBAM doesn't fix it, you can try another program called ComboFix. You can get it here. (A tutorial and download link is here at BleepingComputer.com, a good site for getting information and help on computer troubles.)
If you need to restore your computer (you said "reboot", but I assume you mean "restore", which puts the original factory software image back on), you'll need the manufacturer's recovery disc or discs. Older computers usually came with a set, but most newer computers no longer have the discs included. Since CD or DVD writers are standard equipment, the manufacturer provides a utility program that lets you make your own recovery discs after you set up the computer. This is a step many people ignore, however. If you don't have a recovery set, you might be able to purchase one from the manufacturer, or you can install a fresh copy of Windows yourself.
Try MBAM first, then ComboFix if necessary. Chances are very good that this will get your computer going again. Good luck, and thanks for using Fixya!
Posted on Oct 17, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 02, 2012 | Computers & Internet
on May 25, 2010 | Computers & Internet
Mar 13, 2011 | Microsoft Internet Explorer 8
Aug 02, 2010 | Computers & Internet
Jul 28, 2010 | Computers & Internet
Jul 22, 2010 | Dell Inspiron 1525 Laptop
Apr 11, 2010 | Toshiba Satellite A25-S307 Notebook
Nov 14, 2009 | Gateway MX6920 Notebook
Aug 27, 2009 | MSI Wind U100-004US Notebook
Jan 11, 2009 | Dell Inspiron 6400 Notebook
28 people viewed this question
Usually answered in minutes!