Question about Microsoft Xbox 360 Console

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Disc wont play. screen says open tray then close tray over and over

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This is most likely caused by a faulty dvd drive. I just recently replaced one in one of my 360's. Keep in mind if you open the xbox you will not only void the warrenty but microsoft will never repair it and then your on your own.there are two possible solutions to the problem.
1) open the console and remove the dvd drive and replace it with a new one. If you coose to do this you will have to make sure you get the exact same dvd drive or you will run into problems. I had a samsung ts-h943 and bought a new one for $32 at PC Direct. You can also find these on ebay. There are also philips or benQ drives. Which ever it may be buy the exact same one. You will need to flash the new drive with the key from the old drive. Each drive has a "key'' or serial number that the mother board match up with. If you don't want to or don't know how to retrieve the key and flash the drive you can do what I did and open both the new drive and the old drive and swap out the com board. This looks like a mini mother board and makes the drive and the mother board communiciate to each other and be able to play games. If the drive isn't either flashed or com board swapped out the drive will not play games only dvd's
2) If you want to leave your console closed to avoid the warrenty being voided you can turn it into xbox has a RROD and they will issue you a referbished console.
If you found this helpful and need further instructions on how to swap the drive your self let me know.
I'm new to this community so please rate. Thanks!

Posted on Oct 17, 2010

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Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

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1 Answer

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Power your unit off using the button. when it's off unplug the power source from the back of the XBOX and leave it out for 30 sec. Reconnect the power source and reboot your machine. Try the disc tray again. If it doesn't work try giving it a tap or a solid knock on the top of the case above the disc tray while it's trying to open. Don't drop the machine or try to pry the tray open. If it doesn't open when you tap it then try light pressure on the front of the tray while it's trying to open. (you can tell it's trying to open because the disc status on the screen will say opening...)

Now if the above did not work
Get a straightened paper clip.
Remove the faceplate carefully starting from the indention that you will see on the side
After removing the faceplate, look for a pinhole just below the disc tray.
*There are two pinholes just below the cover of the disc tray and one pinhole below the X and B of XBOX logo.
*You can try any of the three holes
*Pinholes are so small that the girth of the paper clip is the only object that can fit through the pinhole.

Now insert the paper clip into the pinhole then put a little pressure until the disc opens.

If it opens try to close it, if it closes try opening it again, if it wont open the second time then it need to be serviced
If it opens try to close it, if it wont close try nudging the disc to the right and then to the left, if nudging doesnt then it need service
If it wont open after trying all three pinholes - its needs service

It may be jammed or the drive gear stripped.

CALL XBOX CUSTOMER SUPPORT 1-800-FORMYXBOX




If that doesn't work . call Microsoft and they will instruct you on warranty work.

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1 Answer

REGION 2 DVDS ON REGION 1 PLAYER


1) Turn on the player with no disc in the tray
Wait till the unit is at the Samsung logo screen.
2) Open then close the tray, wait to see the No-Disc Message in the top Left Corner
3) Now press the REPEAT button on the remote, followed by a five digit code.
In this case Repeat 29334
4) When it works a 1 will appear in the top left corner
5) Press 9 to make it regionless.
6) Press Eject to OPEN to open the disc tray.
7) Press Eject to CLOSE to close the disc tray.
8) Power the unit off
9) Now power the unit on again, it should now read all regions of DVD Disc.

Enjoy

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Check if theres anything blocking the disc drive.If that doesn't work each game has a warranty.

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Dear friend, my sony dvd drive tray opens and closes itself, it is mostly a problem related to hardware. in my case I removed the IDE Data cable connected to the dvd drive and reconnected it again. now my dvd drive works well, I think the problem was the IDE data cable, may be a loose contact.due to this loose cantact,a jung signal goes to the dvd drive, which opens and closes the tray frequently without our knowledge.

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This one is for S530, S540, S550, S557, S560, S600, S657. It's worth a try. Tell me if it works.
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Try putting the game in straight. By straight i mean putting the disc in where the xbox 360 logo at the top of the disc goes in the tray towards the xbox360. if that does not work contact microsoft

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Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

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