Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

1 Answer

On/off switch not working. How do I get the plastic cover off to look at it? I think it's probably a very simple fix if I could get to it. Have to unplug it to turn it off.

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  • Anonymous Jun 11, 2008

    I have a similar problem, though it's the opposite. I cannot get it to turn on. Pushing the button starts the vacuum (and holding it down keeps it on), but once the button is released the vacuum quits.

  • oakandel Jun 21, 2008

    I'm having the same problem. On/off switch not working, and must unplug to shut it off. Can't seem to get the housing off to view the switch.

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1 Answer

Hello, my Dyson is dead, i've replaced the on/off switch with no change. To get at the switch, firstly pull off the bag/syphon box and then remove the handle. Behind the handle you will find 2 torx screws and 3 clips, when you have removed the screws and the clips, the front part falls forward showing the switch.

Posted on Jun 25, 2008

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Hoover Supreme wind tunnel upright model. I have a bad on-off switch. How do I replace it?


Take the two screw off the handle and then remove the upper handle devise. This will expose the real on/off switch which is on the top of the unit. There is a plastic actuator that rubs up against the switch when slide the plastic switch on the handle. What happens is the plastic wears out and does not make good contact with the real switch.

A simple solution is to wrap duct tape around the plastic actuator to make it thicker, which then makes more contact with the real switch. Put the cover back on with the two screws on the back. Slide the plastic on/off switch an it will turn on and off again!

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I unscrewed the 4 screws on the bottom of my gen 3 mistakenly trying to replace wheels. now it turns on sometimes when the on button is pushed and sometimes it doesn't. is there an easy fix?


Easy fix... wow... um.. maybe.

I think that you may have accidently disconnected the metal arm between the foot pedal and the actual switch. Its not a problem, but you will have to open the top of the kirby unit to see if it has been disconnected or not. we are trying to get to the area above the wheels but below the foot switch.

first, take the handle and the bag off the unit and lay them down.
next, take the plastic covering around the switch off, you will need a flat screwdriver to take that off. the pry spot is just above the switch where you can slide in the screwdriver.
next, lift up the light and remove your belt/brush attchment off the front of the unit.
remove the 2 screws at the top portion looking just above the shaft sticking out of the unit.
remove the 2 screws behind the foot switch
you should see what looks like a 7/L chrome metal bar going between the footswitch and an orange plastic piece inside the unit where the bag goes. it should be inside the orange plastic piece and inside the lower portion of the footswitch.

I think that when you dropped the wheels it may have come off of the footswitch. re-attach and you should be good to go.

Good luck.

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1 Answer

Beater bar not working on newer ball pet unit


HighnTools posted this solution some time ago. I think it can help you solve your issue.
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.

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Bissel home healthy vac. The brush only turns on for a split second and shuts off. Each time I put it in the upright position and start over, it does the same thing. I thought it may be the switch up on...


Here is some information about a second Auto Cut-Off Switch near the power switch:
About the only "gripe" I can come up with has to do with the automatic brush shut off mechanism that causes the brush to stop rotating when the unit is moved into an upright position. This one's a double edged sword though. On one hand, it's very nice, because when you move from vacuuming to dusting, the automatic shutoff ensures that you're not going to be roughing up the carpet in one place while the vacuum is stationary. On the flip side, it can be a negative in isolated situations when you're vacuuming in a narrow space, such as the landing on my stairs. In these tighter areas, your natural tendency is to pull the handle upright as you pull back towards the wall, which shuts off the brush mechanism. The unit doesn't have to be perfectly vertical to shut off the brush, it seems to engage at about the twenty degree point. Again, this is somewhat of a moot point, because there are obvious advantages to having this design incorporated into the vacuum. There is a separate brush shut off switch near the power switch, but how often would people forget to turn off the brush when dusting? I'm already training myself to keep the handle at lower level while vacuuming and not bringing it near the angle that engages the shutoff, so this "problem" will probably correct itself with time anyway.

It sounds like a cut-off switch is your problem. It has to be located hear the swivel head of the vacuum, I would think, in order to trigger it. Upon reading reviews, I got the impression that Bissel's customer support would be of little help, but you could try to contact them. Personally, since you sound like you're mechanically inclined, I would take it by a Vacuum Repair Shop and just ask them what they think. 9 time out of 10 they'll know pretty much what the problem is, and if you can get them to tell you where the cut-off switch is, you'll probably be able to fix it yourself. Otherwise, they may offer to fix it reasonably (we hope).
A lot of problems with switches involve dirt. If you can locate the switch, you might be able to just spray some electrical contact cleaner in it, and get it working again.
Hope this helps, and good luck. Thanks for using FixYa!

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2 Answers

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The ratchet mechanism within the power switch has failed.

There is no "fix" for this other than to repalce the switch with a new one.
If you have good DIY skills and tools, and feel competent to work on electrical devices, then it is possible to do this yourself, however Dyson dont make it easy !
The plastic switch covers (the bit you actually press) are normally held in place by a hidden plastic tag that is released using a narrow, flat tool such as a very small screwdriver or flat file. If you look very carefully at the switch cover, you should be able to see a very small "slot" on one side in to which you place the flat tool and "feel" for the tag. Once the swicth cover is removed, you can then access the switch.
Replacement switches are normally available on eBay.

If all this sounds a bit daunting, take it to a repair shop, or call Dyson helpline.

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1 Answer

Motor wont turn on.I checked the switch and I think it is working.motor turns on if a put direct power to it.`but it smokes at the brushes. can you help?


This sounds like either the belt isn`t on right or the brush is not slotted in the vacuum right remove the plastic or metal cover from the bottom and check by inspecting the belts ability to easly turn the brush rod check with your hands DO NOT turn vacuum on while plate cover is off it could fly off and cause injury.

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I just had this same problem tonight. As I was looking on this sight to find a solution, my husband fixed it. First he removed the extended handle part, then he took the 2 screws out behind the power switch and removed the front cover (directly underneath the power button). He then removed the plastic power switch cover and took the power leads off the switch and removed the switch and tapped on it, then the little button stuck in place:) Sounds silly but it worked! Good luck!

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2 Answers

Manual for genie vacuum


Take the top part off and look at it. there should be some screws around the circumference of the top holding the upper part. remove these screws and the motor/switch section should come off. You'll probably find more screws holding everything else together. the switch fits into an all plastic holder and is more than likely a slide switch.

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