Question about Canon IXUS 960 IS Digital Camera

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Lense is stuck out - Canon IXUS 960 IS Digital Camera

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Good day,

This is a common problem and sometimes can be fixed.
Please see details on my tip on how to fix this error here:

http://www.fixya.com/support/r7041378-digital_camera_lens_problems

Let me know if my tip was useful for your problem!

Regards

Posted on Nov 29, 2010

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Posted on Jan 02, 2017

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The camera lense is stuck open and not will close


Hi! Better check it with qualified technecian. It might damage everything if you force it. The lense broke inside. It needs to be replaced or adjust the screw to lossen so that lens will go back to its original position.
Please feel free to comment.

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If the lens is stuck out then you will find it is usually one of a few reasons.

1. Check the batteries. (obvious I know).
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Providing the batteries are ok then 2 and 3 usually mean a professional repair. The lenses tend not to be something that the average home user can remove and take apart. The cost of repair also might be more than the camera value so you will need to find a good repair shop near you and get a quote.

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1 Answer

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Hi!

Please follow the troubleshooting given below to resolve the issue:
(a) Turn off the Camera and remove the Battery then press and hold the power button for 30 seconds.
(b) Then, reinsert the Battery and turn the Camera ON. Please make sure that the Battery is fully charged.
(c) Next, press and hold the Reset button for 30 seconds located above the DC-in jack on the Camera using a sharp pointed object.

If the Camera doesn't operate normally even after performing all the above mentioned steps then service will be required.

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Use the vacuum cleaner to suckout the dust/sand particles stuck between the lens casing and the body.

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Defective Lens Block
Needs to be replaced.

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My camera's display is black when I try to take a picture, and all the pictures I take are all black. How do I fix this problem?


Your digital signal processor is bad or your lense shutter is stuck on the inside. A stuck lense can be fixed by replacing the lense barrel. Check out Camera Shy Anna on Ebay stores. They can fix your digital camera.

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Camera lense/power


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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1 Answer

Lens stuck


Solution:

The Lense is obviously jammed some how.

Suggestion:

Send the product back to the manufacturer and see if they can repair the product or send you a new one.

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