Question about GE Wireless Keyboard and Optical Mouse (3087898058)

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I was given a desk top computer with monitor and GE wireless mouse, keyboard & receiver. When I configured the computer & turned it on the monitor works the software displays the sign in page but the mouse and the keyboard dont' work. The receiver blinks alternating red and green lights. I've tried to reset the receiver by pressing the button. I have replaced the batteries in both the keyboard & the mouse. Help! Please... Windows XP / All hardware was used by former owner

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: GE Wireless mouse 97990 Rev 4 stopped working

From the Jasco website, some other options to try: Batteries: Tracking can be affected by low or dead batteries. Try replacing the batteries with a fresh set and test the tracking. Although you can use rechargeable batteries, alkaline batteries have been found to have the longest battery life. Interference with other electrical products: Other electrical devices may interfere with the radio signal that the mouse uses to communicate with the receiver. Try placing the receiver in a different location, away from the monitor, zip drives, and other electrical devices. Also, try rotating the receiver so it is on its side (or back). Range of the receiver: GE cordless pointing devices can transmit a signal up to 2 meters (appr 6 ft). Make sure the receiver and mouse are within the 2 meters of each other.

Posted on Jun 01, 2007

  • 1 Answer

SOURCE: Logitech cordless desk top MX3000

Hi: Just got off the phone with a Jason at Logitech Customer Service. The "locked" keyboard after battery replacement is a known error/bug with the MX 3200 and 1 other keyboard they make. The solution is very easy (amazing). If you have NOT installed the Logitech Setpoint software that manages all the extra buttons on the keyboard,
Do This:
Press "Ctrl" + "Alt" + "F12",
Then the "Connect" button on the USB RECEIVER,
Then press the red "Connect" button on the back of the keyboard,
Then Press "esc"
That will do it.
The keyboard goes into the encrypted mode with battery change. Perhaps changing batteries one at a time, like they suggest to keep the LCD settings will avoid this?

If you have already installed the Setpoint Software, then pressing Ctrl, Alt, F12 will pop-up a box asking if you want to come out of encryption mode, I'm told.

Good luck,

Rob
rob@jobshop.com

Posted on Jun 18, 2008

rickyostrom
  • 270 Answers

SOURCE: GE wireless mouse not linking

Did you press the reset button under the mouse?

Posted on Nov 25, 2008

  • 1 Answer

SOURCE: hp wireless keyboard not working

These keyboards only seem to work with a certain type of battery. I found the best results with a plain ALKALINE battery. I'm specifically using an Energizer, but I would guess most any Alkaline would work.

My original battery went dead after 6 months, and I replaced with a rechargeable Nickel-metal hydride (NiMh). My keyboard started behaving sluggish less than 24 hours later. I thought there was no way it was the battery, because these are the batteries that last forever in a digital camera (when Alkaline's get drained in about 1 hour in a digital camera). I tried ever fix possible, even blaming it on a new wireless router I had put in. I changed the router's wireless channels, removed cordless phones, and about everything else.

Finally I put another set of rechargeable batteries in, and everything worked great for about another 24 hours. I then decided to go back to a plain Alkaline battery, and all has been well for over a week now.

I'm sure that's not the issue for everyone, but maybe it will help some. So many of the batteries today are made for digital devices, and we had to look specifically for the Alkaline, making sure not to get a NiMh or Lithium Ion battery.

Scott
http://Twitter.com/ScottStevens
http://onlyscott.com

Posted on Jul 03, 2010

  • 8 Answers

SOURCE: HP wireless keyboard

Hi,
I suggest that you try to do the bind process again.
Remove the keyboard batteries for 15 to 20 seconds. Reinstall the batteries, and reattempt the bind procedure.

Please open the below link to view the steps to troubleshoot issues with Wireless Keyboard or Mouse.
"http://support.microsoft.com/kb/838398"

You may also try performing the steps mentioned in the below link:
"http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1001057"

Thanks,
Mithun

Posted on Jul 14, 2010

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    If its a wireless GE mouse turn it on by pushing the button and hold till the red light comes on. Assuming the computer is running, press the Blue light on the Receiver and then press the button on the bottom of the mouse and it should start tracking on the monitor. Hope this helps. Bud

    Jan 12, 2009 | GE Wireless Optical Mouse

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