Question about Xerox Phaser 8400 Laser Printer

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Can you assist with this error: 070074061130?

Hi, I am a service technician for Fresenius Medical Care in Lexington, Ma. We have a ticket for a Phaser 8400 displaying error 070074061130
and now the printer is flashing all different colors.

This is all the information I have. I tried looking the error on line, and couldn't find anything. Can you assist?

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This is from the service manual, hope it helps -

7,007.4x: PM_FAULT_HEADTILT_STALL
The process motor stalled while tilting the head.
1. Check the printhead wiring for proper routing.
2. Inspect the printhead tilt and drive gears for ink spills.
3. Run the Tilt Axis Drive test.
4. Check for obstructions or damage to the process
gearbox.
5. Ensure the process gears are correctly aligned and
homed, see page 6-8.
6. Replace the process drive gearbox assembly.

Posted on Jun 03, 2008

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> Home > Support & Drivers > Knowledge Base

Solution --> ERROR 0082" name="Note" /> Phaser 790 / DocuColor 2006 Printer's: Cancel print job and cycle the printer's power

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Phaser 850


Flat Rate - Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer

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Our Flat Rates:
MODEL: Tektronix Phaser 840 Color Printer Repair - $159
MODEL: Tektronix Phaser 850 Color Printer Repair - $159
MODEL: Xerox Phaser 860 Color Printer Repair - $159
MODEL: Xerox Phaser 8200 Color Printer Repair - $159
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MODEL: Xerox Phaser 7750 Color Printer Repair - $249
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MODEL: Xerox Phaser 790 Color Printer Repair - $179

To further guaranty the quality of our services we accept COD payment (Cash On Delivery of service).Our technician will arrive at your location and repair your printer, get you printing again, then collect the payment.

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Phaser 7700 Accumulator Belt Replaced, upon startup there is an error


POSSIBILITIES

Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers, exit rollers and guides; replace if
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2. Clean feed rollers and exit rollers only when dust or
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3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
Problem:
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Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

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