Question about Toto Drake ADA Compliant Toilet with Elongated Bowl

2 Answers

We have installed this toilet. About 10 seconds after I turn the water on we get water coming on to the floor without the tank filling up or flushing the toiler. We have removed this three times so far, the first removal I installed the standard bowl wax with the plastic drain assist. Still leaked. The second removal I removed the original bowl wax and installed the extra thick bowl wax with the plastic drain assist. Still leaked We then removed the toilet again, leaving the second bowl wax installed. I then installed another standard bowl wax directly to the drain between the closet bolts. Still leaked I'm starting to think there is an internal issue with the bowl. Why does this leak without a full tank of water and prior to ever flushing the toilet? I was a journey plumber for 40 years so this is nothing new for me to do. I have installed three TOTO toilets in my home with no issues at all. This is my first ADA compliant toilet that I have installed but it appears to only have a taller bowl.

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  • Danny White Oct 17, 2010

    We will check that again but I thought we had looked at that seveal times.

  • Danny White Oct 24, 2010

    Well after all was checked out inside the house, we set this toilet up on blocks in the yard.



    We found a leak in the trap of this toilet. Tiny small hair line crack that stated leaking water as soon as the trap was full of water.



    In all my years, this is the first toilet that I have seen with a manufacturing defect like this.



    It will be interesting to hear the reaction of the wholehouse on Monday when I tell them what I found.



    Thanks for your help. It certainly made me think beyond what I was first thinking may have been wrong.



    Thanks

    Danny

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  • Master
  • 4,044 Answers

Check your seal between the tank and the bowl. It sounds like you have the seal between them installed wrong or not installed at all. The only reason for the water to leak out at the wax seal is if the seal is bad when flushing.

To access this you will need to drain the tank and remove the two screws that are in the tank itself to lift it off the bowl assembly.

Another area to check is in the tank where the flapper attaches. That is actually a compression fit piece. If it is loose water leaks between the tank and bowl assemblies.

Posted on Oct 17, 2010

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  • Master
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If your getting water on the floor without flushing then I would look towards either the seal where the water supply meets the tank or the seal where the tank and the bowl meet. Its a good guess that its running down the back of the bowl onto the floor.

Posted on Oct 16, 2010

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1 Answer

How do I increase the water flow into the tank of a Verona toilet


1.) Check to make sure that the water shut-off valve is all the way open (the water valve a.k.a. the shut-off valve is located behind the toilet near the wall or the floor, depending upon installation placement.) The water supply line attaches to it and feeds up into the refill valve assembly inside the toilet tank.
2.) Check the float assembly or the refill valve assembly, make sure it hasn't bound up by getting caught on another part inside the tank.
3.) Check the water level to make sure that it sits about 1 inch below the overflow tube in the middle of the tank. If the water is lower, adjust the float inside the tank to raise the water level. For models that have a ball float, turn the screw on top of the fill valve clockwise to raise the water level. For models that contain a cylinder float valve attached to the fill valve, squeeze the clip on the side of the float and pull the float up until the water reaches the desired level.

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How do I fill water tank properly


Turn on the water should be located near the floor behind the toilet only turn it on a little then see how much water gets in the tank the more you turn on the water the less time it takes to fill tank. I use it slowly so you can't hear the loud rush of water and it saves on doing it slowly.

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Why is it taking so much long to tank to fill?


Disassemble the valve assembly. It probably has mineral deposits in it. If this doesn't do it, replace the whole assembly. Costs 8-10 dollars

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My eljer tank cracked and I need to install a new tank. How do I just install a new tank? The bowl is fine. Companies are trying to charge me about $300 to do this and I do not have the money. Please...


Let's assume you can buy the tank.
Installation of tank is simple.

If you can buy the eljer tank, you can buy whole new toilet with bowl and tank from home center.

We'll walk through instructions for both options.

1) How to replace tank on existing bowl.
-Tank is attached from underneath with two nuts.
-Turn off water, and hold flush valve down to drain tank
-Water connection is one nut. Follow supply line up to where it connects to tank. Loosen the nut that is around supply line just underneath tank. Pull nut downward and notice a black rubber washer that is probably stuck inside nut, or is stuck at bottom of tank. Make a note of where that nut is because it seals the water line to tank.
-You might also have a flex connector instead of supply tube. In that case, just unscrew flex connect from bottom of flush valve.
-Look beneath the tank and there are two nuts that hold tank to bowl.
-Take off these two nuts. A ratchet and socket is best tool, but you can use crescent wrench. -Notice these nuts are not exceptionally tight, but they are firm.
-Straddle the bowl and hold tank with two hands and lift up. Tank will come right up.
-Notice that on bottom of the tank: there are 2 bolts sticking out and there is a spongy rubber washer. This is the spud washer. Your new tank will have new washer. This washer seals tank to bowl so water doesn't leak when you flush.
-Notice round opening where flush water flows into bowl. Spud washer seals this hole. If you have experienced slow flushing, or if you have hard water, pour several cupfuls of CLR Calcium Lime Rust into the hole. CLR is sold at Home Depot by the gallon for $10.

-Open box to new tank. Find spud washer and fix it to bottom of new tank.
-Now a new tank is slippery, I want you to set boxes on floor nearby so if tank starts slipping, aim toward a box instead of hard tile floor.
-New tank comes with 2 new bolts, with nuts. Look at instruction sheet and see exactly how they want you to connect bolts to tank. Look carefully where they want you to put washers. These washer seal the tank when you tighten bolts.
-Now your spud washer is in place, the bolts are attached to tank and are sticking out of bottom of tank.
-Straddle bowl and lower new tank into place. Make sure spud washer lines up. Bolts line up. And flush valve lines up with supply tube. It's that easy.
-Tighten the nuts. Remember, not too tight. Toilet is not steel. And you can tighten more if there is seeping water.
-Now tank is in place. Raise nut and washer that are on supply tube and tighten nut onto bottom of flush valve. This nut is fairly tight. You might want to buy a new washer.
-If you have a flex line for the water supply, then just connect the flex line.

-Turn water ON a little bit at a time to avoid gusher if something is not correct.
-Use paper towels to check for dripping or seepage beneath tank. Tighten nuts appropriately to end seepage.
-Flush toilet and look for seepage around spud washer.
-You're done.

2) How to install new toilet.
-Remove old tank as shown above.
-Bowl is held to floor with two nuts.
-Ideal world those two nuts come right off and you lift bowl up off the floor.
-Real world, those nuts are rusted and you have to drill through side of the nut and bolt to break it off.
-Lift bowl up.
-Have cardboard ready next to toilet so you can set bowl on something. Or set it in bathtub.
-Bowl will be damp and wax ring is on bottom of bowl and will mess up the floor.
-Notice how the toilet bolts are set in the floor flange. Take photo if needed so you can put it back. It's real simple, but if you have never done this, a photo might help.
-Take putty knife and scrape wax ring off of floor flange. You want it smooth, but you don't clean it.
-New toilet comes with wax ring and bolts, but you might have to buy these at hardware store. Get wax right with gasket. The boxes are marked. Buy two of them.
-Set wax ring in center of floor flange. Gasket goes downward. Rounded side of wax ring goes up.
-Set new toilet bolts into floor flange. Keep bolts straight up using wax from the old wax ring, or from 2nd wax right you purchased.
-Keep bolts straight across from each other.
-Time to set the toilet.
-Stand in front of bowl and grab on either side at point where seat connects.
-Here's the fun part.
-Bowl has to go straight down onto wax ring so you have to be strong enough to hold tank level while aligning tank with bolts, without knocking the bolts down. Like a carnival game.
-Straddle walk toilet while holding it up high enough so it will not knock over the bolts.
-Lower bowl into place going straight down using bolts as guide. Lower a little bit and check one side for alignment and then check other side until bowl is going down and bolts fit through the holes.
-If bolt falls over or gets pushed away, straddle walk toilet back and set bolt straight up again.
-Once bowl is aligned, keep pushing straight down on bowl, and finally use your weight to push bowl to floor. Be careful to keep bowl perpendicular to wall so tank will sit straight.
-Attach bowl to floor with nuts and washers.
-Install tank as shown above.

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1 Answer

Toilet keeps filling tank every 10 minutes doesnt sound like its leaking no water around toilet or on floor still flushes and opertes..just water trickles on every 10 minutes or so to top up


If there is no water on the floor then the water is leaking down the main tank drain. Take off the tank lid, turn off the water supply to the toilet. Fllush as much water out as you can. Look at the main drain, sometimes if the flapper valve is connected with a chain, the chain can get caught between the flapper valve and the drain hole, the flapper valve is pliable so it tries to seal around the obstruction but can't always do it. Make sure there is obstruction, that the flapper valve is not out of shape or old and non-pliable and that it lines up with the drain hole and doesn't get "hung up" on anything.

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1 Answer

The tank no longer fills with water so the toilet doesn't flush. Unit has been problem free for almost 10 years. Water supply valve in the back opens and closes. Simply quit.


it's probably your fill valve has gone kaput! try replacing that. turn the water off disconnect the water suppily line and there should be one nut under the toilet tank and then the whole valve should pop right out and you can pick up a new one . fluidmaster makes the best one! and just follow their instructions on installing it.

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1 Answer

Toilet fill runs periodically works well but wastes water


Sounds like your flapper is leaking causing the water in the tank to lower until it triggers the fill valve. Replace the flapper (they're cheap and wear out easily).

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1 Answer

Toilet tank not filling


shut the water off to the toilet .Remove the toilet supply from the tank end.slowly turn the valve on to see if their is any water coming thru the supply.If water is coming thru the supply than you know you need to change the ballcock.This is the part in the tank where the water comes out of.

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2 Answers

How to Install Toilet


It's not terribly complicated, assuming that by "install a new toilet" you mean where there was alredy an existing toilet. First, remove the old toilet. Shut off the water supply valve, and flush the toilet. Then use a spone to get rid of the water that remains in the tank. Remove the nuts on the two bolts at the base of the toilet where the toilet meets the floor. These are usually hidden under two plastic caps. Now gently rock the toilet until it comes away from the floor. Get help to carry it out. Clean up the old wax that's around the flange where the pipe disappears into the floor. Don't be a wuss, it's only wax. Now you'll need the new toilet, a new supply line, new mounting bolts (don't reuse the old ones) and a two wax rings. Yes, I said two wax rings. You'll see why in a minute. Assemble the new toilet according to the instructions provided. Now here's a warning: Do NOT overtighten the bolts the hod the tank to the bowl. You're dealing with ceramics here, don't break them. Now, put the new hold-down bolts in place on the flange. Read the insturctions that came with the toilet, but you have to do this NOW. Now you'll need a helper. With the toilet upsided down, unwrap a wax ring. Make sure it's room temprature or it won't seal. Press the wax ring around the outlet flange on the base of the toilet. Now you and your helper carefully turn the toilet over without crushing the wax ring. Lift the toilet and slowly lowe it so the wax ring is centered over the "flange" which is where the sewer pipe goes into the foor. Then press the toilet firmly in place. Now if you're like most people, you screwed up here and crushed the wax ring without being centered on the flange. That's why I told you to buy two. Now you know what not to do, scrape off the first one and start again. When you've got the toilet sealed on the flange, connect and tighten the nuts on the bolts. Now you may have to use a hacksaw to cut off the remaining ends of the bolts so you can get the neat little plastic caps to fit. Now connect the water supply line. Now's where you start praying. Turn on the water and let the tank fill. Check the supply line for leaks. Fix as necessary. Now flush. Is water running out from around the base of the toilet? No? Good, you got a good seal. Yes? Very bad. Time to go back to the home center for yet another wax ring. Repeat the sealing process and get a good seal this time.

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