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Zoom is stuck out wont go back in Display says zoom error ccamera is fully charged

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Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 16, 2010

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We have a samsung digimax v800 camera but the zoom lens is stuck and wont go in,it is fully charged


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.
And here's a video summary of the steps:

Nov 19, 2011 | Samsung Digimax V800 Digital Camera

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My Olympus C-470 zoom thing won't close or open for some reason and the zoom is now stuck halfway in and out. I can't take pictures as it won't focus properly. The motor makes the usual noise it does when...


Your zooming funtion is damaged. so I suggest you please visit service center for repair. But please confirm me before that your battery are fully charged . If not then charged that fully then then try to use. Follow the picture of damaged place of zooming funtion.


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Thank you and waiting for your feedback.

Feb 03, 2010 | Olympus Camedia D-590 / C-470 Digital...

1 Answer

Zoom is stuck and it wont stay on


Have you tried using a fully charged battery?

also, there could be a dust build up or a sand residue stuck inside the lens that it why its having a hard time coming in or out eventually.

Try to hold your camera, with the lens facing down, from your right hand and while turning it on, hit the camera gently on your left palm. Try this several times.

Sep 04, 2009 | Panasonic Lumix DMC-LZ3 Digital Camera

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Lens stuck in out position, screen shows zoom error. How can I fix the problem?


just take out the battery ....charge it ...and put it back....switch off and switch on the camera once....should work fine

May 15, 2009 | Fuji FinePix A345 Digital Camera

1 Answer

Zoom error comes up on LCD screen when trying to take picture....


I had this error and did two things to fix it and am not really sure which worked, or it may have been both:
1) Charge your batteries or replace with high power (2700) type
2)Is there a bit of dirt stuck between the zoom bit and the body?

With my S1000fd, if I press the on/off while holding the zoom bit so it cannot come out fully, I get the "zoom error" message.

Hope this helps.

Mar 28, 2009 | Fuji FinePix S1000FD Digital Camera

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Fuji Zoom Error Message


drop it on the floor from a few feet I did this and now mine works

Aug 02, 2008 | Fuji FinePix A820 Digital Camera

1 Answer

Zoom Error


I think a grain of sand was blocking the zoom tubes. This will not work if the camera has been dropped & the zoom apparatus is bent. It is entirely at your own risk & may invalidate any guarantee but they may charge anyway if you have got sand in. I cut a finger of 80gm computer paper 1cm X 5cm. Inserted this first  around outer zoom tube & worked it all around. It goes in quite deep so be gentle. I switched on to open zoom & tipped out batteries before it had time to close & repeated procedure. When I put batteries back in it worked OK. I repeated procedure with lens fully extended. I found a thin bit of plastic packing worked better as it did not kink so easily. It is still working today having failed 100% before.
Chris

Jul 02, 2008 | Cameras

1 Answer

ZOOM ERROR


I used to get that error all the time with a earlier Fuji FinePix with the slide-over lens cover. If the cover wasn't pushed back completely, the lens would extend only so far and then give an error. Make sure that there's nothing (dirt, hair) on any of the lens surfaces and make sure the lens is fully extending when you do turn the zoom on. Don't let anything touch or bump the zoom while it's moving, either.
Not sure if this will help, since you have a different model. This is what worked for me, though.

Nov 16, 2007 | Fuji FinePix F470 Digital Camera

1 Answer

Samsung digimax 420 zoom error


The Zoom error could be motor failure or a connector come loose. you could try the Samsung Technical Help Team Byt I suspect it is time for repair or replacement[ depending on age of the device]

May 31, 2007 | Samsung Digimax 420 Digital Camera

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