Question about MSI 915P Neo2 Platinum Motherboard

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Installing new ram...wont work

I recently purchased 2 new 1gig ram sticks to go into my MSI 915P Neo2 Platinum motherboard, when i put them into the green slot DIMM 1&2 (CHA) they wont work but if i replace the existing memory in the orange slot DIMM 3&4 (CHB) they do work. Why is my DIMM slots 1 and 2 not working and how could i get them to accept the new RAM?

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  • 2 more comments 
  • Kwatz Jun 03, 2008

    No that didnt work, I have verified that all the ram sticks work fine and DIMM 3 & 4 slots work but nothing put in DIMM 1 & 2 works and the computer wont boot up at all if anything is put in either.

  • Kwatz Jun 03, 2008

    Yes they are DIMMs and I am using both right now with no problems. Perhaps I did crack the board but I didnt push too hard when I put them in. Is there any way to easily function check the suspect sockets?

  • K L'Heureux May 11, 2010

    the new ones you got, are hey DIMMs or SIMMs?

  • Anonymous Mar 28, 2014

    I tryd fixing but didn't work, i don't have a spare ram dimm laying arround



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Go HERE for troubleshooting guide. Scroll down to: Stability Problems - Memory Issues.

Posted on Jun 03, 2008

  • Georgia B
    Georgia B Jun 03, 2008

    You may have cracked a tracer in the board while installing the ram by pushing down to hard.



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Troubleshooting Guide

Click HERE to go to the online troubleshooting guide.

on Jun 03, 2008 | MSI 915P Neo2 Platinum Motherboard

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Laptop will turn on, but can't load recovery or driver disks and if i don't use those i get a disk read error press control alt delete.

click start run type cmd then type chkdsk/f which will automatically fix any corrupt files on your hard drive then defragment your hard drive
hope this helps

Sep 29, 2010 | MSI 915P Neo2 Platinum Motherboard

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IC7-Max3 with 2x512Mb OCZ PC4000 memory sticks (184 pin DIMM). Only registered 512 Mb. Vacuumed dust and cleaned. Now won't post. Cleaned memory sticks with eraser. No beep. Recovery path?

vacuums can cause static electricity. this may have damaged your motherboard in some way. you have to use a special anti-static vacuum when cleaning electronics.

Dec 26, 2009 | MSI 915P Neo2 Platinum Motherboard

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I can't see the BIOS screen and this didn't check CMOS. i can't hear no beep.

Reverse the two-pins connecting the PC Speaker to the motherboard.
This can make any "beep" much louder.

Try a different power-supply, to ensure that your current power-supply is NOT the problem.

Remove the RAM and the video-card, then start it up.
It *should* "beep" to complain about the lack of RAM and the lack of video. If not, and the power-supply is OK, then the motherboard has its own problems.

Dec 02, 2009 | MSI 915P Neo2 Platinum 54G Motherboard

1 Answer

Motherboard problem!


An error message like this can mean a lot of different things, unfortunately. Should you get the message again, please write it down verbatim, as that would help a lot in diagnosing your problem.

A good starting point would be to make sure that all your BIOS settings are correct, especially those that relate to your hard drive (things like RAID/No RAID, auto-detect, IDE/SATA, on-board device settings, etc.). If you do not know what a setting should be, I'd refer to a website like or for reference.

The next thing to do would be to get a known good stick of memory from another machine that is working fine, or if you can't do that, buy a small stick of new memory to act as a test device (there is also software that you can find on the Internet (like memtest) that will check out your memory for you, but those tests are not foolproof). Try installing XP with just that one stick of memory and see if you can complete the installation. If so, then your at least some of your original memory is bad.

Assuming that it is not likely that 2 hard drives and 2 copies of XP are bad, if the culprit is not the memory then there are only 3 things left that are likely to be the problem: 1) Your power supply (I keep a good power supply on hand as a spare for these situations, since you can get a 450-500 watt unit for $30 on sale) 2) Your processor (not likely, given your description) or 3) A defective motherboard. If you do all the things I've described and still have the problem, I would advise you to document all your troubleshooting steps thoroughly and then contact MSI. My experience is that they will RMA the MB if it is still under warranty.

Good luck. Please let me know if this helps. A rating would be appreciated if you deem it appropriate.


Oct 10, 2008 | MSI 915P Neo2 Platinum Motherboard

1 Answer

What is the socket for this motherboard and what cpu's can i use in it will tell you but is the board revision a or 1.0b? Get that off the board itself and you are away.

Jul 05, 2008 | Computers & Internet

1 Answer

Front panel connections

The manual shows the correct pin outs, and can be downloaded here:

Jan 26, 2008 | MSI 915P Neo2 Platinum Motherboard

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