Question about Sony Computers & Internet

1 Answer

My laptop will not boot, instead it goes to a blue screen that states it is not able to access the hive.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 72 Answers

I think this is the exact error : Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

CAUSE
This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.

RESOLUTION:

To resolve this issue, please follow one of the following methods.

Use the Recovery Console Tool:


To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console. You need your original XP CD, boot your PC from the CD and press R when it say 'Press 'R' to use recovery console.


In Recovery Console, change to the c:\Windows folder.

Type cd system32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP

IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

i understand this looks a litle daunting, please get back to me if you have any trouble with this.

Posted on Oct 16, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Asus g73jw black screen on boot up


That sounds like the GPU is cooked. The CPU is heating up trying to drive the GPU that is not responding.

Feb 13, 2014 | ASUS G73JW-XA1 17.3-Inch Gaming Laptop -...

1 Answer

Blue screen with message ..registry can not find hive file \system root\sytem32\config\softwareor it's alterate.beginning dump of physical memory, physical memory dump complet


Contact Dell support via email, it is free and fairly fast response time, they may have a solution other than reloading the operating system, which I think is what needs to be done.

Jan 26, 2012 | Dell Computers & Internet

2 Answers

When i turn it on i get this screen asking how iw ant to start it, safe mode, normally, command prompt, or last known good config. any of em i entered it would boot up showing the microsoft windows XP...


this is a known problem with Windows XP. it occurs as a result of a corruption within the Registry hive.

A very thorough and complete set of instructions can be found here- http://xphelpandsupport.mvps.org/how_do_i_repair_a_stop.htm

follow the instructions to resolve your issue.

//javaftper

Aug 01, 2010 | Dell Inspiron 8100 Notebook

2 Answers

IBM Think Pad R51 - "Registry Cannot Load"


If you are able to: download a free program called "glary utilities" It is a registry fix and system optimizer that runs automatically.

Jun 05, 2009 | IBM ThinkPad T22 2647 Notebook

2 Answers

Blue screen: Stop: c0000218 {Registry File


Hi.

You would have to have the operating system repaired or completely re-installed.


Please rate me. Thank You.

Apr 16, 2009 | Acer Aspire 5315 Notebook

2 Answers

Inspiron 600 m Dell blue screen


Keep pressing F8 as the computer starts up, select "last known Good Configuration" from the menu.

Jan 22, 2009 | Dell Inspiron 600M Notebook

1 Answer

Cannot use windows problem number c0000218


That Blue Screen of Death you cite is a registry hive file error.

Since you state you don't have any HP discs, you have only two things you can do.

(a) This is the less involved way to go and preferable because it's destructive. Attempt to start your PC in Safe Mode. That is, when you reboot and see the HP logo, start hitting the F8 key to bring up the Windows Startup menu. Select Safe Mode. When you get to the Login screen, login with the Administrator account, and I hope you remember the Administrator password when you do this if you set one up. Assuming you make it to the desktop, go to Start --> Programs --> Accessories --> System Tools --> System Restore. Run the wizard to revert your system back to a time before the problem started. Don't be afraid to go back farther than you need to because your data files will not be affected. The only things that will be affected are program installations, registry changes and driver changes. Let the wizard do it's thing and follow the prompts and you should be fine. If this doesn't work...

(b) For this one, you're going to need to move files. For that, you'll need a Windows CD. If you have an extra one around so you can boot to the Recovery Console, you'll be fine. Assuming you find one, then just follow the steps on this page --> Recovering HIVE Files. That will get Windows back to functional status, but you will have to reinstall your programs because even though they're there, you're recovering to a pristine version of that registry file that doesn't include any non-Windows software, so Windows can't use it.

Good luck, and post back with how it goes.

Jan 04, 2009 | HP Compaq nc6000 Notebook

4 Answers

IBM thinkpad T22 problem


This solution is for s-k-i-t: you will have to get a copy of the win xp install disk to fix this problem (you can borrow one as long as you have a COA on your laptop) but first get into the BIOS by pressing F1 right after you turn it on - you'll see the prompt in lower left corner. Then go to startup>boot>hard drive>Enter. This will show you the type of hard drive. If it is a IBM or Hitachi less than 60 gig chances are it is failing and this is why the hives (where XP stores its memory states) are corrupt. You can download the "Ultimate boot disk" and make a CD that will let you run hard drive test tools. If the hard drive is bad I would try to get the eBay seller to make good - depends on how long you've had it.

Feb 12, 2008 | IBM ThinkPad T22 2647 Notebook

1 Answer

Registry file failure


If the last suggestion i posted didn't work, you need to put in your Windows CD on boot up and when it asks if you want to repair or install press 'R' for repair, this should repair any damaged registry files and Windows files.

Nov 12, 2006 | Dell Inspiron 600M Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

220 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...