Question about Brother MFC 490cw Color Inkjet Multi-Function Printer
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: printer online then offline
Had the same problem with my mother's MFC and after 4 hours of troubleshooting I fixed it.
My mother's printer was networked through the router. Here was the solution.
1. Go to printers and faxes.
2. Right click and go to properties.
3. Go to ports (for some reason its shows Brother PC-Fax v2)
4. Add new port.
5. Enter the IP address (check the printer menu to find the IP Address ie. 192.168.002.002. To be safe enter 002 instead of 2.)
6. Restart the computer.
Wait a minute or 2 after restart and the printer should now be online.
Hope this helps you guys.
Posted on Mar 04, 2008
SOURCE: printer online then offline
My first solotution was to reinstall the printer as a new printer. But that is uncessary. The fix is as easy as changing the IP address the in Port.
The problem is the the IP address for your wirelss is not static. and when it changes, the printer does not recognize the new IP address. When this occurs. go the the printer folder ( in the control panel) and click on 'add new priter'. Then select 'add a network wirless printer . NO NEED TO INSTALL THE PRINTER...you just want to see the IP address.
Note the IP address.
GO to the printer, click on the right mouse and select 'properties'
Click on Port
You will see the current port already highlighted.
Click on ' configure port' and change the IP address under "printer name or IP address.
Posted on Mar 21, 2009
SOURCE: Brother mfc-490cw is offline
If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer
Posted on Apr 16, 2009
SOURCE: I can not print
You could try to use static ip to remove possible problems with dns retrieving:
Posted on Jun 02, 2009
Tips for a great answer:
Aug 05, 2014 | Brother MFC-9320CW Color Laser Printer -...
Oct 15, 2013 | Lexmark X7170 All-In-One InkJet Printer
Nov 14, 2012 | Brother MFC-8870dw Wireless Multifunction...
May 16, 2012 | Brother MFC-9320CW Color Laser Printer -...
May 06, 2012 | Brother MFC9320CW All-In-One Printer
May 31, 2011 | Brother MFC9320CW All-In-One Printer
Mar 02, 2011 | Brother MFC 7400C InkJet Printer
Dec 11, 2008 | Brother MultiFunction Center MFC-440CN...
1,031 people viewed this question
Usually answered in minutes!