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Re: Kenmore model number 2535862890 Freezer temperature control to maximum-cold, but freezer is running around 15 degrees (used to run at zero degrees with much more reasonable control setting). Also, refrigerator side is barely cool. It seems that there is no coolness coming from vents at top-rear area of the refrigerator. Thanks!

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  • boblynn3 Oct 17, 2010

    Further investigation reveals that the temperature-controlled damper is functioning. This should allow cold air to be vented from the freezer side to the refrigerator side. I removed the damper assembly to check it and discovered that there is no cold air flow from the freezer... none. I don't have a diagram for this refrigerator, so I can only guess at what may be failing. Inside the freezer I see a small amount of frost on the upper-rear of the enclosure. From the mid-point downward on the rear panel there is an increasing amount of frost, but not a lot. The frost has a powdery quality that can be scraped off with a finger... there is about 1/4 of an inch of this frost.

    Is there a fan that should be driving cold air from the freezer to the refrigerator? Where could I go to find a schematic of this machine? I'm an electronics engineer, so reading diagrams is no problem. I just don't have one!

    Thanks again for your assistance!

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Some times dust may have made a block in the path. Condenser cleaning may help solve the issue.

Posted on Oct 17, 2010

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Hello,

If your refrigerator is not cooling or not cooling properly, the problem could be any of the following, follow the steps below one after the other to fix the problem of your refrigerator not cooling.

First of all, the most simplest thing to do is to check the temperature. It might have happened that the temperature control may have been turned off unknowingly, which is the reason for the problem. So if that's the issue, just set the refrigerator at 37 degrees and you are all set.

Poor coiling leads to a heavy frost build up on the evaporator coils. A frost build up, specially on the ceiling of the freezer, is a sign of problem in the self defrosting system or damaged gaskets of the doors. Therefore, check if the refrigerator is facing such a problem and defrost the refrigerator. It would not cool well if the defrosting is not happening properly.

A dirty condenser may be the culprit for your refrigerator not cooling well. What will happen in case if the condenser is dirty is that it will cut off the extra load. That work is done by the thermostat on the side of the compressor in case the refrigerator heats more than usual. To rectify this problem clean the condenser coils using the vacuum cleaner. These are either behind or beneath the refrigerator
In case the refrigerator is not leveled, that too can lead to the refrigerator not cooling properly, because if the level is not right, the door of the refrigerator may not close correctly, causing cooling problems. If this is the case, it might be necessary to ensure that refrigerator is at level and is slightly tilted back. Do some adjustment to get that correct level using a wooden block or see if the screws on the leveling legs need some looking into.

Check out the door seal. If the door seal is worn out, it will definitely result in frost build up and that won't allow the door to close properly, thus the problem of refrigerator not cooling. In addition to that there can be a problem in the door even if the level and other things are fine. You would need something to do about the door then. May be loosen the hinges and fix them in order to get the correct position of the door. Eventually tighten the hinges.

The food and freezer sections will go dysfunctional if the evaporator fan is not working properly. This is because then there will be no airflow to the freezer or the other sections of the refrigerator. Confirm if both the fans are working well by listening to the sound emitted by them. There is a possibility that one may work and the other wont. For that, may be you would have to look for a blockage or something in the one which is not working. Even after doing this you do not find any problem in the fan, you may need to replace it. This are are the general procedure for troubleshooting refrigerator not cooling. with all this, you should be able to identify and fix the problem.

Take care.

Posted on Oct 16, 2010

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