Question about HP Office Equipment & Supplies
Your question does not tell me what printer you have so I will assume it a modern HP made after 2004.
HP Printers use a ink cartridge and this is connected by a tiny pipe to the print head that sprays the ink on the paper. Your problem is with the Print head and not the ink supply.
There is a remote chance that some paper felt or paper dust, or even a stray piece of tape has blocked the lower part of the print head. I assume that this is the black print head, so that is the head marked with the letters K Y (Black and Yellow) on most modern HP Printers. Try to clean this using the clean or clear functions found in the maintenance section of the Printer Software. If that does not do the job then follow the instruction to replace the print head but rather replace the print head use a clean cotton pad with a few drops of alcohol to gently clean the print head and replace it as per the instructions. If that does not do the trick then the bad news follows....
Because the lower part of the Print Head gets the most use (., and underlining all use the bottom part) its also the first part of the Print Head to fail. If you live in the U.S. or Canada the print heads are not expensive. Go out and buy just the Black (K Y) if that is 80% or more of your printing use. If you are doing a lot of color it pays to buy the two heads together in one package.
Posted on Oct 16, 2010
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Posted on Jan 02, 2017
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