Question about Toshiba Satellite M45-S331 Notebook

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Cannot install XP or Win2K - non-compliant ACPI - any ideas? Loaded new BIOS v.2.0, Start XP install, gets to where it says at the bottom of the screen "Setup is starting Windows" and freezes.

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  • paulgm Jun 09, 2008

    3 year old Toshiba M45 S331 laptop, PATA, was XP, having BSD problems. Reformated the HD, ACPI BSD, removed drive and attached to PC, re-formatted and checked out OK. Re-installed - same-O same-O. I've been in the business 20+ years - never saw this before.

  • Patrick Michaels
    Patrick Michaels May 11, 2010

    well..hate to suggest this..you may need to reformat your drive, and begin anew

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IBG42008 He stated that he was installing a new O.S. in his question.
What are the specifications of your Hardware?
You did not tell me what the system was at all. It might not be able to handle the O.S. that you are loading. Are you sure that the Hard drive is not bad.
I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future.


Do the following to check your Hard Drive.
This sounds like a bad hard drive. What make of hard drive is in it?
Figure out what brand hard drive it is first. Then go to the website of the manufacturer.
While you are on the site look for software for hard drive repair. It could be listed in many ways. Download the windows version if you have another computer to test this in. If you do not have another computer to test this in you will have to use the Dos version. The instructions will come with the siftware.
Then you will go through these steps.
Do you have another computer that you can use to check the hard drive? If you have another computer or access to another computer you can download a hard drive utility that can diagnose and possible repair the hard drive. Is it a SATA hard drive? If it is a SATA hard drive you can plug it directly into another computer that has a SATA cable. If it is not SATA you will need to buy a converter so that you can hook it up to the other computer. This will be an external slim hard drive enclosure. A desktop hard drive can be put in another desktop and used as a slave drive. Just make sure that you look at the back of the Hard Drive and make put the jumper on the slave pins. Then you can run the test through the other computer to test the Hard Drive. The test will let you know if the Hard Drive is bad or not. If you can see your files on the drive you might want to back them up before you start the test. If it comes back as good go to the next step.


Posted on Jun 04, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you try what I told you to do? I will still help you, but you need to tell me what you have done.

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you think about checking the memory? The memory slot or the memory could be going bad. I have had a similar problem just recently and the memory was bad.

    How did you test the hard drive? Toshiba does not provide a hard drive test for their drives. I also just recently had a Toshiba do the same thing. I ran every test that I could run and it checked out okay. I did got it to boot into Windows XP. Then I ran test on it with it running. After a few days of this, it restarted and finally came up with the Smart Drive Failure. Your only choice might be to try another hard drive and see if the same thing happens. These Toshiba laptops seem to be having a lot of problems. This is the third one in a matter of day's that has had hard drive problems. I do not know if it is a PATA problem or just Toshiba drives. These PATA drives have only been out for a couple of years. I guess if we techs keep seeing problems we will have to let the companies know that there is a problem. It could be the heat issue in the laptops. Most people do not understand that a laptop can't be placed on a flat surface like a bed. You see this all of the time on T.V. shows.


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