Question about General Electric Microwave Oven

2 Answers

Touch pad works fine. Any input for microwaving results in vent panel opening, clock counting down, but no microwave power or turntable movement. thanks

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  • dialecticdan Oct 18, 2010

    Thanks, that is a helpful start.



    The manul does not mention a fuse. Is that something I can access/replace? Is a standard type fuse or something I would have to special order?



    Also, the microwave lists for $800 plus. Would it really be cheaper to replace than service if it is not the fuse?



    Thanks



    Daniel

  • dialecticdan Oct 22, 2010

    I would like to reply "Yes, I am satisfied," but I still need this question answered.



    Can I access the fuse and is it a common or special order fuse?



    Your original anwer was great. I just need the detail on the fuse.



    Thanks



    Daniel

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There can be a lot of things please check this out :

For turntable foolow these steps :
1..
Check the function. Many microwave models have a timer setting in addition to the cook setting. Check to see that you did not inadvertently choose the timer setting.
2.
Make sure the tray is seated properly. Some trays are seated on a spinning rack that must be aligned in a track. Check to see that the wheels of the tray are aligned. Other models may have a insertion point on the underside of the tray that fits into the spinning motor area. Make sure that the tray is placed squarely over this connector and does not wobble.
3.
Check that the tray is not upside down. If the tray is placed upside down, it may not align properly with the spinning rack or connector. Remove and replace right side up.
4.
Clear the track of debris. Food can stick to the wheels or clog the track in spinning rack models or adhere to the rotators in other models. Remove large pieces of food or other debris and then wipe the interior with a damp sponge.
5.
Turn the turntable function on. Some models may have an on/off switch for the turntable function. Refer to your microwave instructions to see if your model has a switch and how to locate it. Turn it to the "on" position to get the turntable to move again.
IF Microwave doesn't activate
•1
Make sure microwave is plugged in properly.
•2
Check that door closes completely and its latch is aligned.
•3
Check that interlock switch in door works properly (required for activating microwave).
•4
Replace a blown fuse if it's accessible, or contact a service technician.

Posted on Oct 18, 2010

  • Jayant Jha Oct 18, 2010

    If it is not the fuse then its better to replace then get it serviced because even the service will cost more then $350 to $450.

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The problem is your magnetron is not getting power. You may also have a blown fuse inside the microwave. First thing to do is change the fuse, if this does not correct the problem then your charging diode, capacitor, magnetron, or high voltage transformer have failed. It would be cheaper to buy a brand new microwave then to repair it.

Posted on Oct 18, 2010

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Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...


Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
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You can find helpful exploded view diagrams and order parts by entering your full model number here.

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