Question about Maytag Neptune MDE5500AY Electric Dryer

1 Answer

We had to switch cord FROM 3 prong to 4 prong due to our new house. Yesterday dryer was working fine and today at new house with new cord it is not working at all!! Can you please help me!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,218 Answers

Good day,
First off check your power with a meter at the dryer. You should read 120 volts from the center terminal to the left terminal and 120 volts to the right terminal. If one side is not active, then the motor would not run.
As well, the common problem many times is the door switch. It will cause the same problem.
If none of the above solve your problem, then it's a case of tracing the wiring of the machine in total until you discover the issue, which easily could be a loose or disconnected wire or wiring harness.

The setup should look like this.

Old 3 wire.

We had to switch cord - cf35018.jpg
New 4 wire..

013f2a0.jpg

Posted on Oct 16, 2010

Testimonial: "Thank you very much! I was able to follow a wire and it was loose. Never thought to do that. I appreciate your time."

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do you change a 4 prong dryer plug down to a 3 prong power plug


Today's newer electric dryers now use a 4 prong plug. If you try to relegate your new dryer to the old 3 prong hook-up that you currently have in your house, you will have issues with your dryer. Instead, I recommend you update your house's wall receptacle to the newer 4 prong terminal and keep that new dryer warranty intact. Douglas

Sep 05, 2010 | Whirlpool LER5636P Electric Dryer

1 Answer

Swich 4 cord to 3 cord plug in


To switch from a 4 prong to a 3 prong. First remove 4 prong cord, save screws you will need them. Look a 3 prong, it will be flat with 3 wires next to each other with metal fittings on the ends. The 2 outside which are hot wires go to the outside screws on the block, and the center which is neutral goes in the center. The only difference in the cords is the 4 prong has a ground, in new construction this is code. You don't need a ground if house is wired for a 3 prong.

Jun 15, 2010 | Roper REX4634KQ Electric Dryer

1 Answer

I am changing the 4 wire on my 2 yr old maytag dryer to a 3 wire to fit the recptical in my new house. Other then the 2 hots and 1 neutral connection, my dryer also has a white ground wire off to the side,...


So you have an, ahem... problem....you have a Code compliant dryer (with it's 4 wire cord and plug)....and have moved into an older home that is not Code compliant (with it's 3 prong receptacle outlet)....and this is fairly common.

At this point - you have two choices....replace the wiring from the dryer's breaker to the receptacle with all new 8/3 with ground romex (it more then likely only has 8/2 with ground now)....and replace the receptacle with a 4 prong grounding receptacle to match your dryer's cord....OR - as an alternative - you can replace the cord on your dryer with a 3 prong cord to match the existing dryer receptacle outlet.

Out of the 2 choices....the first one will bring the old wiring in the home up to current Codes (all NEW homes must have this 4 wire/4 prong set-up per Code...but older homes are grand-fathered)...but it is clearly the most involved, time consuming and most costly approach...and it is recommended only an electrician do this work. If this approach is taken....your dryer cord can stay as is...it will now fit the new receptacle outlet with no modifications.

The second approach - is to pick up a 3 wire 3 prong cord at your local hardware store to match the existing 3 prong receptacle.....and replace the 4 wire cord on your dryer with it. Although this is the least desireable - it is an allowed approach because this is an older home with existing wiring. This is a much less involved approach...all you need to buy is the 3 wire dryer cord (they come all ready to go) remove the 4 wire cord and install the 3 wire cord to your electrical connections at the back of the dryer. Hopefully...when the 4 wire cord was installed on your dryer, the ground strap wasn't removed completely (this is a metal strap that will connect the white wire to the metal frame of the dryer)...because now you will need to re-use the ground strap. For more on this....see the images of the differences of the 3 wire and 4 wire dryer hook-up at:
http://www.applianceaid.com/general.html#3to4

NOTE: the only real difference between the 3 wire cord and the 4 wire cord is now the white neutral and the ground are kept seperate in a 4 wire..the green ground will connect directly to the dryer frame....where in a 3 wire there is no seperate ground wire - ground and neutral are one and the same...the ground strap connects the frame to the white neutral. The 4 wire permits a better safety measure...in the event of an electrical problem (ground fault) in the dryer...the fault now has a seperate path to your panel's ground...and less chance of a shock from touching the metal frame of the dryer.

The choice of how to proceed is up to you....if you go with completely updating the dryer wiring from the breaker outward...I recommend an electrician do this work for you (it's about an hour's work...plus materials). Then your exisiting dryer's 4 wire 4 prong cord can stay as is....the electrician will install a 4 prong receptacle made to fit your cord.

If you go with simply replacing the dryer's cord....changing it to a 3 wire so it will fit the receptacle...make sure the ground strap is re-utilized as seen in the images at the site above.(also make sure all work is done with the dryer breaker (or fuse if a really old home) off before starting any work. If you change the cord yourself...make sure to reconnect in exactly the same manner as the previous cord was connected...(make a note on paper or take pictures so that there are no mistakes)..and that you tighten the nuts securely to the posts once the wire lugs are on them. Where you state you do not have a background in electrical work...you can have an electrician change this cord for you...(typically in under a half-hour)....or you can do it yourself - by carefully following the pictures.

The choice is yours...if it was me - I'd change the wiring from the breaker outward...making the older home meet today's current Codes and be complaint for this dryer..and then you wouldn't need to change a thing on the dryer....but you can go either way....Codes allow this grandfathering in older homes with existing wiring.

Feb 19, 2010 | Dryers

1 Answer

Have went through 2 dryers and its still tripping breaker. House is only two years old. Could it be the breaker anyway? I don't understand how it could still be the dryer. Both dryers had to have the new 4...


yes. The four prong cords have inherent problems with their electrical consumption. The same thing happened to my lawn mower with a four prong cord. Try reverting back to a 3 prong cord, then, if that doesn't work, you really might want to have an electrician look at the wiring. Some houses are cheaply made, and the wiring is usually the first sign. If you have a prefab home, this might just be the problem.
Hope this helps

Jul 11, 2009 | BaByliss Dryers

2 Answers

Frigidaire GLEQ2152ES Dryer Won't Power UP


IF you find that you have only a 3 wire feed for this dryer (and the reason for the 3 prong receptacle)...then you can not properly install a 4 prong dryer cord to it. You now have 2 choices....either rewire (assuming that it is a 3 wire supply) the entire run from the dryer breaker to the outlet location with 4 wire (typically a run of 8/3 with ground having a black, red, white and bare ground)and install a 4 prong dryer receptacle to match the configuration of the new dryers cord.....OR - you can remove the 4 wire cord and replace it with a 3 wire cord....re-using the ground strap - IF it is still in place.

895cfdc.jpg

Jul 11, 2009 | Frigidaire Dryers

1 Answer

4 power cord to a 3 power cord


You can take off the cord and put a three prong plug for the dryer it will come with 4 wire that connect to the dryer the one that is not coded is the ground wire. when you take off the one you have now it should have a ground connected to it. Or you can get a new receptical to match the one you have now but it would be more expensive. Hope this helped. If not let us know and thankyou for asking.

Mar 16, 2009 | Maytag Dryers

2 Answers

Change fr 3 prongs to 4


They wire in the same except the green wire will go to a ground screw which should be right in the same area with a green color to it. If no ground screw, hook the green together with the white (center) wire. Hope this helps!

Dec 27, 2008 | Frigidaire GLEQ642A Electric Dryer

Not finding what you are looking for?
Maytag Neptune MDE5500AY Electric Dryer Logo

Related Topics:

254 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Tim Whalen

Level 3 Expert

3074 Answers

yadayada
yadayada

Level 3 Expert

76070 Answers

Are you a Maytag Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...