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Several of the numbers do not respond when pushed. It started with the 3 but it has progressed until 3 or 4 other numbers do not respond. Makes it impossible to set the time for cooking, to set the clock or the timer. This microwave's serial number is 380968 and it was manufactured 12/2003. Thank you.

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  • mlh68 Oct 16, 2010

    I don't know what panel you are referring to.

  • mlh68 Oct 16, 2010

    No. I have no idea what panel is being referred to.



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This might be a contact error. It can be caused due to dust in between wirings. Open up the panel and clean carefully. Also, replace the codes with new ones, if necessary.

Posted on Oct 16, 2010


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Until it is repaired, please leave it unplugged or leave the door open.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs.

Feel free to contact me directly (and please remind me of your model number) for more information & help.

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