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Printer will not print--I have not used this printer for 6 months--it worked fine before--it was shipped here from san diego in a box by the post office--maybe it got messed up, but i don't think so--now, when I plug it in to another computer, the computer says that it is ready to go, but the printer just keeps saying " initializing"--it will not copy or anything bb

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Most likely its been damaged in freight

try reinstalling drivers and power down the printer and then start afresh

Posted on Oct 16, 2010

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