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Try resetting your device. Depending on the model you have, this is done by either using the pin or holding down the power button for about 15 - 30 seconds. You'll know the reset has been successful when the legal agreement come up when it comes back on. Once this is done, go outside and on the device, go to the satellite detail screen and wait until several (about 4) of the bars are 75% or higher (they should change colors). You should go the the regular screen after that and you should be able to navigate again.
i don't get the point. Doesn't your touch screen work, or TT menu frozen? If frozen menu, then update it to new version or older version. if screen trouble, you need to get TT touchscreen calibrator. If you don't know, bring to waranty.
Resetting Your c330 If your unit locks up, press the Power button to turn off the unit, then press again to turn the unit back on. If this does not help, reset your C330. 1. Place your thumb nail in the groove located under the Garmin logo on the face plate. 2. Gently pull off the face plate. 3. Press the Reset button. 4. Turn the unit back on; it will operate normally