This definitely sound like a cord reel issue to me. This is really the
only problem that I ever see on a Miele vacuum cleaner
9 times out of 10 the cord reel needs to be changed. If you purchase
the cord from us, and it's not the problem you may return it up to 60
days later for a full refund, that's how confident I am that is what's
wrong with your machine.
Ok, so you need to replace the cord reel on a Miele S514 Solaris, no
problem! I'll attempt to try and walk you through this repair with a
detailed explanation of it, and along with some pictures to help
you. You'll first want to buy the new Miele S500 series cord reel. If you haven't already purchased one, here's a direct link to the exact cord that's needed for your S514:Miele Cord Reel For All s500 Series #05240304
once you have the cord reel, you'll need either a Phillips head screw
driver for the older S514 models, or a T20 Torx Screwdriver for the
newer S514 model vacuums. The picture below is
actually of the Miele S518 Cat & Dog series, but for this repair the
procedure and parts are identical to the S514. You'll need to remove
the hose, wand, and power nozzle from
the vacuum cleaner before you begin.
first thing you'll wand to do is open up the bag housing, and remove
the vacuum bag, as well as the exhaust filter which may be either the
Cloth Super Air Clean Filter, or the HEPA Filter cartridge which is blue
in color. If you're using the Super Air Clean filter, remove the filter,
and then remove the bracket that secures the filter in place as well.
Simply pull straight up on the bracket and it will come out.
the bag and the filter have been removed, you'll need to take off the
entire tool lid. While the vacuum cleaner is open so that you can see
into the compartment where the bag just was, you need to pry two arms
from the tool lid off of the main body housing. Simply put a screwdriver
behind one of the blue arms, and pry inwards. Here's a picture of what
this looks like;
you have removed both of these clasps, the tool lid will pull straight
upwards and off, leaving you with only the bottom part of the canister.
This is how the vacuum cleaner should look now;
you'll need to remove the black speed control box from the canister.
There is one screw in the front of the black speed control box that
needs to be removed. After the screw has been removed, turn the vacuum
cleaner around so that the back of the machine where the cord reel goes
into the vacuum is now facing you. If you look where the black speed
control box meets the bottom part of the canister, you can see two clips
that you'll need to release before the variable speed control box can
be removed. Simply put a screw driver and push in on the clip while
lifting the black speed control box at the same time. Here's where the
clips are located on the vacuum;
now that the speed control box has been removed, it's time to separate
the colored plastic from the base of the vacuum cleaner. There are 7
screws that need to be removed in order to get these housings separated.
I have circled the location of each screw in the picture below;
removing all 7 screws, you can then simply pull upwards on the colored
plastic housing, and remove the housing from the base of the vacuum
cleaner so that the motor and cord reel are exposed. Once you have
exposed the cord reel, you'll need to remove the internal wires (white
wire is in the higher position, and to the left of the lower right side
black wire), as well as the rubber hose part. The rubber hose part
simply pulls off, just like the wire terminals do. After removing these
parts, you'll need to remove one more screw with your screw driver.
Here's the picture of which screw needs to be removed;
the final screw has been removed, you'll have to remove the rectangular
shaped wire harness that sits at the top of the cord reel. Pay close
attention to how this wire harness is correctly seated which will save some
aggravation when putting the vacuum back together. Here's a picture of
the wire harness that needs to be removed from the old cord reel;
the wire harness has been completely removed from the old cord reel,
you may simply pull up on the cord reel and remove it. The new cord reel
will come completely assembled, with all the parts and components that
your faulty cord reel had. You simply need to line up the screw hole on
the new cord reel with the hole in the bottom of the base of the
vacuum. When installing the new cord reel be very careful that you don't
pinch any of the wires down by putting the cord reel on top of them.
The wires have a specific place they go, and you'll be able to see the
correct path for these wires when paying close attention. Also remember
to install the rubber tube back onto the new cord reel as well. Once the
new cord reel has been installed, and screwed down, pull the plug out a
little ways, and guide the plug through the colored top housing first,
then screw the 7 screws that hold the upper housing to the lower housing
back into to secure these housings together.
That's about all
there is to that repair! Please feel free to request a repair
clarification if you have any questions about the repair that I can help
you with, I'm always more then happy to help.
If this repair guide was helpful to you, please click the thumbs up
icon in the bottom right part of this solution to rate it has helpful.
you so much,