Question about Janome Memory Craft 10000
Bought a used Janome 10000 version 2.2 Wanted to upgrade to version 3.0. Loaded the software and connected the machine to my computer. It started to upload and got to 29 out of 65 and stopped. Tried it again on 2 different computers and same results. Now machine when turned on has blank screen. How can I get machine back to "normal" 2.2 version and out of upload mode so it's useable???
Did you purchase your 3.0 update from Janome? You might have gotten a corupted file if you downloaded it from some other source as Janome does not make the 3.0 update available for free.
You can download version 2.21 here: http://www.janome.com/UserFiles/mc10k221.exe . This one is freely available. Try to downgrade it using the download above to get your machine going again.
This link also has downloads for the Customizer or Digitizer updates, make sure everything matches with the 2.21 versions.
Posted on Jun 03, 2008
First make sure you have downloaded the correct 3.0 version from here:
If you are using Vista, then version 3.1 (Easy Transfer) is what you need.
You can download THIS file to revert to version 2.21
To get the machine out of upload mode, simply unplug the machine from the AC power supply and the PC. Wait about 5-10 minutes, and replug to AC supply and see if that helps.
If this works, I would appreciate it if you took a moment to "Accept" this solution. If not, please post back as to what you did, and I will try to help you out further, as best I can.
Posted on Jun 03, 2008
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Posted on Jan 02, 2017
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