Question about Janome Memory Craft 10000
Bought a used Janome 10000 version 2.2 Wanted to upgrade to version 3.0. Loaded the software and connected the machine to my computer. It started to upload and got to 29 out of 65 and stopped. Tried it again on 2 different computers and same results. Now machine when turned on has blank screen. How can I get machine back to "normal" 2.2 version and out of upload mode so it's useable???
Did you purchase your 3.0 update from Janome? You might have gotten a corupted file if you downloaded it from some other source as Janome does not make the 3.0 update available for free.
You can download version 2.21 here: http://www.janome.com/UserFiles/mc10k221.exe . This one is freely available. Try to downgrade it using the download above to get your machine going again.
This link also has downloads for the Customizer or Digitizer updates, make sure everything matches with the 2.21 versions.
Posted on Jun 03, 2008
First make sure you have downloaded the correct 3.0 version from here:
If you are using Vista, then version 3.1 (Easy Transfer) is what you need.
You can download THIS file to revert to version 2.21
To get the machine out of upload mode, simply unplug the machine from the AC power supply and the PC. Wait about 5-10 minutes, and replug to AC supply and see if that helps.
If this works, I would appreciate it if you took a moment to "Accept" this solution. If not, please post back as to what you did, and I will try to help you out further, as best I can.
Posted on Jun 03, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 13, 2015 | Janome Memory Craft 10000
Oct 19, 2014 | Janome Memory Craft 10000
May 24, 2010 | Janome Memory Craft 10000
Mar 04, 2009 | Janome Memory Craft 9000 Computerized...
Feb 15, 2009 | Janome Memory Craft 10000
May 29, 2008 | Janome Memory Craft 10000
Apr 16, 2008 | Janome Memory Craft 10000
Jan 08, 2008 | Janome Memory Craft 10000
Dec 28, 2007 | Janome Memory Craft 10000
May 12, 2016 | Janome Memory Craft 10000
263 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: