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DVD/RW Recognition Issue

I have been having with my laptop's DVD/RW drive. It doesn't recognize any DVD or CD that I put into it. All it does is spin for about thirty seconds and then it stops. When go to my My Computer, it says that the drive is empty. If I try to explore the drive, the computer ejects the disk and gives the message: "Please insert a disk." I already tried solutions involving with the registry but it didn't have any effect. Customer service tried thought it was some thing with the region compatibility but I don't think it was the issue. My OS is Vista. I would appreciate any help. Thanks

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  • g00lx Jun 04, 2008

    Well actually the type of media that I put on my drive doesn't matter. My drive doesn't recognize anything anymore, blank or not. At first, it used to read any DVD or CD with no problem. Then it started to take some time to recognize the data in the disk. Eventually it just didn't recognize anything anymore.

  • g00lx Jun 05, 2008

    I also tried in Safe Mode and the drive does the same thing



  • Anonymous Mar 23, 2009

    Inspiron 6400 ejects any disc I put in when I double click on the DVD drive. Is it a hardware issue. I am running Vista. The DVD drive used to work until recently.

  • Anonymous May 24, 2009

    im having a similar problem.
    However i have been writing alot of dvds as of late. and i also have a virus which does not let me run my disk defrag

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+/- media matters =)

make sure you're using compatible media... some cd/dvd drive will do this spinning and spit out the media they don't recognize. if you're inserting blank cd/dvd, check the lable on the disk if you're using the plus "+" then replace it with a minus "-" then vise versa...

Posted on Jun 03, 2008

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Click Start, click Run, type regedit and then click OK. Registry Editor starts.

In Registry Editor, expand My Computer, and then expand and open
HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Class
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane (topic area), right click UpperFilter and delete the entry, also right click Lower Filter and delete the entry.

Close the Registry Editor and Restart the computer.

I am sure that this will work for you.

Please do rate the solution.
All The Best
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