Question about HP LaserJet 2420dn Printer

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49.FF95 SERVICE ERROR HAVE ANY SOLUTION - HP LaserJet 2420dn Printer

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  • Anonymous Jun 18, 2008

    49.FF95 SERVICE ERROR

  • Anonymous Jun 24, 2008

    49 ff09 service error

  • Anonymous Jul 27, 2008

    49.FF95 SERVICE ERROR HAVE ANY

  • Anonymous Aug 12, 2008

    same error 49-ff95 serivce will not print anything

  • Anonymous Nov 24, 2008

    shah

  • Anonymous Dec 10, 2008

    Dear all,i have the printer hp laserjet 4250n showing 49.FF95 service error i need support from u.thanks

  • laurak30 Apr 26, 2009

    Hi, I have the same problem. HP Laserjet 2420dn showing 49.FF95-service error and will not print anything...Any advice welcome...:-)

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Hello,
I have an HP Laserjet 2420 printer. And it's really bothering alot, it has an error 13.06.00 and also 13.20.00. What shall i do? I tired to clean the falg sensor and replaced the end sensor, but still there is no progress. Please i need help ASAP.

Posted on Aug 12, 2008

6 Suggested Answers

no_pc-gst
  • 58 Answers

SOURCE: 49.FF95 SERVICE ERROR

Please look on: http://www.fixyourownprinter.com/
There are much solutions of this problem listed ...

For example this (it see good):
http://www.fixyourownprinter.com/forums/printer/46157#1
HP Laser Jet 4250n by TLYNN (3/20/07 12:22 PM) reply + / -
Anybody know the error code "49. FF95 Service Error"
We can't get around this...


Firmware Error 49 by Stephen (edited 3/20/07 12:29 PM) reply + / -
It could be a bad job.

First disconnect it from your network and any PC it might be attached to.

Power cycle it, then if it goes to ready status try the built in test pages, do they work?

If the printer will go to ready status and you have a parallel cable with the proper connector, then you can try upgrading the firmware from a PC, you can also try to upgrade the firmware over the network.

More reading:

http://www.fixyourownprinter.com/search/forums?f=&q=49+4250


Re: HP Laser Jet 4250n by TLYNN (3/20/07 12:59 PM) reply + / -
Still won't go back to ready status. Turns on to the same error code....


Cold Reset HP Laser Jet 4250n by Stephen (3/20/07 1:03 PM) reply + / -
Try a cold reset, it will reset the JetDirect settings, but it's the next step.

Cold Reset:

Power off printer, wait about 5 seconds, then power it on, when asterisks start appearing on the display press and hold the check mark until all 3 lights come on solid, then use arrow keys to find cold reset and push check mark to perform the reset.



Re: HP Laser Jet 4250n by TLYNN (3/20/07 1:06 PM) reply + / -
Thank You so much for your help... but that didn't work either. Same error code showed up.


Re: HP Laser Jet 4250n by Stephen (edited 3/20/07 2:27 PM) reply + / -
Then you probably need to replace the formatter.

Do you have another printer you can swap parts with?

There is a slim chance the memory DIMM is bad, you can try it with the DIMM removed, if there is more than one DIMM you can try installing just one and then the other.
-----------------------------

A 49 error indicates that the formatter could not understand or execute an instruction within a file or cannot interface with an accessory, DIMM, or EIO device. Troubleshooting 49 errors is done through process of elimination. First determine if the printer functions in a stand-alone mode then test communications to the printer.

These errors can be divided up into two categories; the associated troubleshooting depends on the circumstance the 49 errors are occurring.

A 49 error is always followed by Hexadecimal numbers, for instance, 49.00FF. The Hex code is a memory address. Most Hex codes are not documented.


Re: HP Laser Jet 4250n by dmzcompute (3/20/07 2:26 PM) reply + / -
I do not see anywhere where the printer has been disconected from everything. If you have not done so already disconnect every cable from the printer with the exception of the power cable and turn the printer back on and see if you get the error and if not report back here for further instructions.


Re: HP Laser Jet 4250n by Stephen (3/20/07 3:28 PM) reply + / -
You might also try disabling the embedded JetDirect.

To disable the embedded LAN port

Turn the printer power off.

Power on the printer and watch for the memory count to begin.

Hold down the SELECT (Checkmark) button, when you see the memory count begin.

Continue holding down the SELECT (Checkmark) button until all three printer control-panel lights flash once and then remain on. This might take up to 10 seconds.

After the message SELECT LANGUAGE appears on the display, press the UP ARROW button or the DOWN ARROW button until EMBEDDED LAN DISABLED appears on the display

Press the SELECT (Checkmark) button. The printer then continues its power-on sequence with the embedded LAN disabled.

If this works the JetDirect built into the formatter is bad, you can either replace the formatter, or buy an JetDirect to install in an EIO slot.


Re: HP Laser Jet 4250n by Trev Pearson (3/20/07 10:08 PM) reply + / -
The only other thing to try, before spending money, is to get the network administrator to clear the print queue for that particular printer and then turn it on.

The theory being that a 'corrupt' print job is still in the system and as soon as the printer is turned on, that 'corruption' floods the network card with garbage which promptly goes 49.

If the printer comes 'ready', great. Then do a firmware upgrade. If not, then you will have to spend money on a new formatter.

Regards

Trev


Re: HP Laser Jet 4250n by roadrunner178 (6/21/07 2:09 AM) reply + / -
hi.
With a cold reset ,my problem solved.
try this as a first solution.
thank you


Re: HP Laser Jet 4250n by Anonymous (7/31/07 1:20 AM) reply + / -
Re: HP Laser Jet 4250n by Stephen (3/20/07 3:28 PM) reply + / -
You might also try disabling the embedded JetDirect.

To disable the embedded LAN port

Turn the printer power off.

Power on the printer and watch for the memory count to begin.

Hold down the SELECT (Checkmark) button, when you see the memory count begin.

Continue holding down the SELECT (Checkmark) button until all three printer control-panel lights flash once and then remain on. This might take up to 10 seconds.

After the message SELECT LANGUAGE appears on the display, press the UP ARROW button or the DOWN ARROW button until EMBEDDED LAN DISABLED appears on the display

Press the SELECT (Checkmark) button. The printer then continues its power-on sequence with the embedded LAN disabled.

If this works the JetDirect built into the formatter is bad, you can either replace the formatter, or buy an JetDirect to install in an EIO slot.

THANK YOU WERY MUCH
FROM TURKEY
ZAFER

Posted on Jan 02, 2009

pdouglasss
  • 125 Answers

SOURCE: support

49.XXXX
PRINTER ERROR
To continue turn off then on
A critical firmware error has occurred that
caused the processor on the formatter to
abort the operation.
This type of error can be caused by invalid
print commands, corrupt data, or invalid
operations.
In some instances, electrical noise in the
cable can corrupt data during transmission
to the printer. Other causes include poorquality
parallel cables, poor connections, or
specific software programs.
Sometimes, the formatter itself is at fault,
which is usually indicated by a 79 Service
Error
.
1 Press CANCEL JOB to clear the print job
from the printer memory.
2 Turn the printer off and then on.
3 Go to www.hp.com/go/lj4200_software,
www.hp.com/go/lj4250_software,
www.hp.com/go/lj4300_software, or
www.hp.com/go/lj4350_software.
Select Download Drivers and
Software
. Check for the latest firmware
image version at the bottom of the
page. If this firmware image is newer
than the one installed on the printer
and the printer can receive a firmware
update, download the newer firmware
upgrade. Not all
HP LaserJet 4200/4300 printers can
receive firmware upgrades.
4 Try printing a job from a different
software program. If the job prints, go
back to the first program and try
printing a different file.
hope this helps you
pdouglasss

Posted on Jan 10, 2009

  • 55 Answers

SOURCE: I have a HP4250 with a 49.ff95 service error

Hi,

This problem can be a bit annoying. Sometimes it happens once and others it pops every other page. The message means that a critical firmware error has occurred. Sometimes it was a file that caused the error, restart the printer and try to print the file again. If it happens again try a different file to narrow down if it's a printer issue of file issue.

If it's a printer issue, first press "cancel" to clear the last print job from the printers memory. Then you need to check your current firmware:

Press the menu button
Press the check button when INFORMATION MENU is highlighted
Scroll down to PRINT CONFIGURATION then press the check button.
Depending on if the printer has a network card installed 2 pages may print out. You're interested in the first page only. Look at the top left portion for something like "firmware date ". After you've located that go to the site below to check to see if you have the current firmware version. Follow the instructions they provide to download and install the firmware update. If you continue to have problems, then the formatter unit may need to be replaced.

http://www.hp.com/#Support

Posted on Aug 01, 2009

  • 105 Answers

SOURCE: 49 ff95 service error

Go to HP.com. In the Support section you will find documents to help you troubleshoot this problem.

Posted on Oct 08, 2009

  • 81 Answers

SOURCE: My HP Laserjet 2420dn will not print and is

This could be a firmware fault on the main formatter board inside the printer


1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware update

Posted on Jan 01, 2010

6ya6ya
  • 2 Answers

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Hi,
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Posted on Jan 02, 2017

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Related Questions:

1 Answer

49 ff95 service error


49.XXXXX ERROR alternates with To continue turn Off then On 49.XXXXX ERROR alternates with To continue turn Off then On

Explanation

A critical firmware error has occurred.

Recommended action

  1. Turn the printer Off and then On.
  2. If the message persists, contact HP Support.

Nov 24, 2013 | HP LaserJet 5200 Printer

1 Answer

49.ff95 service error HP LASERJET 4250N


I would start by removing the old driver, and make sure the print Que is empty.
Did you upgrade the firmware? If not I would.

Dec 20, 2011 | HP LaserJet 4250n Printer

1 Answer

FF95 SERVICE ERROR CODE IN PRINTER


Does it give a 49.FF95? As their is no such error code "FF95" for a HP 2420. However I've seen 49. XXXX error codes before (XXXX meaning weird Alphanumeric Characters and numbers). This type of error code you can try a couple of Items:
1st - Perform a Cold Reset:
1. Turn the printer off.
2. Hold down the SELECT button, and then turn the printer on. Continue holding down
the SELECT button until all three printer control-panel lights flash once and then
remain on. This might take up to 10 seconds.
3. After the message SELECT LANGUAGE appears on the display, press the
UP ARROW button or the DOWN ARROW button until COLD RESET is highlighted.
4. Press the SELECT button. The printer performs a cold reset and then continues its
power-on sequence.
5. Check all I/O settings and reset any customer-set printer configuration values

If the machine still comes back to the Strange FF95 error I would start with the replacement of the formatter,
Part Number for the Formatter:
Network versions Q3955-60003
Non-network versions Q3953-60001

Hope this helps..

Feb 25, 2011 | HP LaserJet 2420 Printer

1 Answer

LJ 2420 IN 49.FF95 SERVICE ERROR SHOWING PLS. CONFORME WHAT IS ISSUE IN PRINTER?


remove the network card at the back, re-insert or replace it...

Jan 21, 2011 | HP LaserJet 2420 Printer

1 Answer

What is 49,ff95 service error


It would be nice to know what kind of printer this is.
On HP printers a 49.xxxx is normally a critical firmware error. Could also be a bad DIMM or firmware DIMM. Try upgrading the firmware.

Sep 07, 2010 | Office Equipment & Supplies

1 Answer

49.ff95 service error


You need to get a technician in. The code is suggesting the formatter board.
Note that make sure that the technician (or you if you are replacing it) that once you replace the board and turn on the machine, don't do anything for about 10 minutes. No printing, nothing. Take out the network/usb cord out to prevent anyone from printing. The reason is that the NVRAM (memory) is updating the new board with your information. If anyone prints (whether from a computer or a configuration page) then it will interrupt the update and you will get the same error again.

Dec 08, 2009 | HP LaserJet 2420dn Printer

1 Answer

49 ff95 service error


Go to HP.com. In the Support section you will find documents to help you troubleshoot this problem.

Oct 08, 2009 | HP LaserJet 2420dn Printer

1 Answer

49. FF95 error


Hi hasan_taff:
What model HP is it?

Apr 04, 2009 | HP LaserJet M4345xs All-In-One Printer

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