Question about Whirlpool Refrigerators

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We have a whirlpool fridge: Model ET19RKXGW03 Serial # EK4822063 with a mfg. date of 11/2000. We first noticed it wasn't cooling good, then noticed the back wall of the freezer is covered with frost. Almost 3/4 inch thick at some places. What's the problem?

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  • Cherilee Holderman Oct 20, 2010

    This is the most helpful advice I have received. Thank you! I will check out these areas.

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  • Master
  • 567 Answers

Hi,

If yours isn't a self-defrosting freezer, frost build-up is normal. But when the frost gets to be ½" to 1" thick, it's time for you to defrost it.

If you have a frost-free freezer, it shouldn't be icing up. What can you do if it is?
Freezers should self-defrost three times a day, due to a self-defrosting system built in to the freezer.

If its a frost-free freezer the ice could be caused by the following:

1. Evaporator fan not running.
2. Defrost timer not working.
3. Defrost heater is bad.
4. Defrost saftey control is open
5. Drainline is plugged, not allowing condensation to drain and causing freeze up.

It could be the seals, the rubber gasket around the edge of the door is leaking and needs either cleaning or replacement.

If something is wrong with the self-defrosting system, the freezer will still continue to try to cool itself off.
Eventually, the evaporator coolers will become covered in frost and will not work properly.

Posted on Oct 17, 2010

  • Anuj Joshi
    Anuj Joshi Oct 20, 2010

    Your welcome Thanks! :)

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  • Whirlpool Master
  • 1,711 Answers

The ice should have been melt automatically. The auto defrosts is control by the Timer, defrost
Part Number: AP3110896 made by WHIRLPOOL, part no 4 at the link

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=263874&diagram_id=114655#d114655


And is melt down by the use of the Heater Part Number: AP3859446 made by WHIRLPOOL, part No 4 at link

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=263874&diagram_id=114656#d114656

The above heater is switching off by a safety thermostat Bimetal defrost Part Number: AP3108454 made by WHIRLPOOL, part 8 at same above link.

So these three parts must be check which is faulty in some case all three can be, and we have the build up of ice.

So first by use a hair dryer melt down the ice manually.

Second use and ohmmeter and check if the heater has a resistance of about 20 Homs up 150 Homs aprox. If you see infinity or thousand of ohms then heater need to be replaced.

Timer and Bimetal have to be check by supervision see when the heater switch on and inspect for how long it stay on. If the time for the heater On is less than 20 minutes then we suggest replacing defrost timer.

Finally if after replacing the timer then you still have some ice remain then go on replace also the bimetal and that's it. Problem solved.

Posted on Oct 16, 2010

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  • Master
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The problem could be that where the pipes go into the freezer frost has started and has since grown with age/humidity of the room its in.do a full defrost/dry out(do NOT use steam/sharp objects)then start up as normal.should work fine after.when your doing the defrost you will see some clear(er)patches these areas may need extra insulation when dry.

Posted on Oct 16, 2010

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