Question about Creative Labs Zen Nano Plus MP3 Player

1 Answer

Mp3 won't turn on

I have a creative zen nano plus that won't turn on.everytime i press the on button it will just light up then creative zen will appear then it will turn off. i connected it to my pc and upon opening the creative media source folder the message "creative zen nanoplus is not connected" appears.

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  • holtcamp1 Jul 05, 2008

    I have the same problem, when turned on the creative display comes on and that is it. Can't turn it off, the computer can see a device but doesn't know what it is and can't connect so I can't update. The recovery tool says it don't neet updated.

  • Anonymous Oct 04, 2008

    when I turn it on it says please wait but in never goes away

  • lostanger Oct 09, 2008

    the same

  • Anonymous Oct 23, 2008

    same problem

  • Anonymous Dec 03, 2008

    yep, me too

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I do have the same problem. When i turn it on ti would simply turn 'ON' and on the screen it would write CREATIVE, and nothing could be done. no buttons work at all! please help!! 

Posted on Sep 21, 2008

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Posted on Jan 02, 2017

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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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You could try reflashing the firmware onto the player. Go to www.creative.com and look for the support section. Search under downloads for firmware for your player and download that. Follow the instructions on the website.

Nov 20, 2007 | Creative Labs Zen Nano Plus MP3 Player

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Well, if you are new to the creative zen Nano plus, you may not have figured out how to turn it on. hold the play/pause button until the mp3 lcd screen lights up and that should work. if this is not the case i am sorry i cant help, but i also have a creative zen Nano Plus so i could find out for both of our benefits. i hope i helped!

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Oct 21, 2007 | Creative Labs Zen Nano Plus MP3 Player

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The way to fix it is, on your PC, you make folders on the Zen Nano drive. Title those folders as you want. Then you put all of the audio into those folders. And hopefully when you turn on the device, the audio will be in folders. Good luck.

Aug 04, 2007 | Creative Labs Zen Nano Plus MP3 Player

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here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

May 01, 2007 | Creative Labs Zen Nano Plus MP3 Player

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Write to Creative's Helpdesk... So did I for the same problem. I'm waiting for their answer.

Mar 08, 2007 | Creative Labs Zen Nano Plus MP3 Player

2 Answers

My mp3 won't start.


Recommend you take a look at this Creative MP3 PLayers FAQ site, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine. http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=24175

Aug 23, 2006 | Creative Labs Zen Nano Plus MP3 Player

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