Question about GE Monogram ZISS420NRSS 42" Built-In Side-By-Side Refrigerator (ZIS-S420NRSS, ZIS S420NRSS)

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GE Monogram fridge is not dispensing water. Ice maker is working fine. Not a water filter issue. thanks -

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Check your QuickChill damper in the feature pan. If it fails/hangs in the open position, you get excess Freezer air in the pan and in the vicinity of your water tank, which can freeze it solid

Posted on Oct 18, 2010

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Water and ice solenoid valve is one valve with two coils and exits.
The most posible case is the water side is coggled or coil broken and need to bee clean or a new valve

Posted on Oct 16, 2010

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Posted on Jan 02, 2017

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SOURCE: water dispenser not working ice maker is fine

The refrigerator has a dual water valve. The water dispenser side of the valve may be defective, but, my experience has shown the problem to be in the water reservoir, located in the bottom of the fresh food section, which, might be frozen or the water line through the freezer door is frozen. Scenario #1: Remove the kick panel, disconnect the water line from the fitting. Have someone depress the water actuator, while, holding a cup to collect any water which may come through the line. If water comes through the tube. The problem is a frozen water line in the door. My best advice for this problem is to remove any frozen goods from the door. Take a piece of cardboard and seal the freezer section of the refrigerator with any kind of tape. Make sure you tape the door switch in the closed position, so, the refrigerator will continue it's normal operation. The frozen goods will remain frozen and the fresh food section will be okay. Leave the freezer door open. You might want to put a towel under the door. The water line will thaw. It might take 15 minutes. It might take 3 hours. Periodically check the water dispenser operation. When the water flows remove the cardboard. Scenario # 2:if, after disconnecting the water line and depressing the water actuator there is not water. The reservoir is frozen. Use a hair dryer to that the reservoir. You will have to remove at least a couple of crisper drawers to perform this action. The cause of a reservoir freeze is too little stuff in the drawers or too low a temp in the crisper drawer area.

Posted on Jun 18, 2009

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