Question about Samsung CLP 315 Laser Printer

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I have a Samsung CLP-310N. I have a print quality problem, which is described in the user manual as character void. In the middle of characters, there is no toner or it is blotchy. Images are also blotchy. There are no stripes, and I was told by Samsung that this problem is not caused by the imaging unit. I have tried a couple different types of paper, and some are better than others, but they all have this problem to some extent. The problem happens on black and all colours. Any ideas?

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Ahve you cleaned the prineter heads?

get damp cloth wipe the relevant visiable bits

also check if the paper is not damp

Posted on Oct 16, 2010

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  • miles_mckinn Oct 16, 2010

    The paper isn't damp, other than normal humidity in the air.

    What do you mean by the print heads? Do you mean the edge of the toner cartridge - the roller where the toner comes out?

  • Ikhlaq Hussain Oct 16, 2010

    where the toner sits in this case... but u will need a damp cloth to do this... and be gentle

  • miles_mckinn Oct 16, 2010

    I gave it a wipe inside, and picked up post of the loose toner. The problem is still the same. I am really not sure what else to try. Thanks for your tips.

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