Question about HP OfficeJet 7410 All-In-One InkJet Printer

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I have a 6500 all in one series 709a,this has been an on going problem sence 4/13/10,and HP has not been able to fix it.i press the "scan " button ,i get a message "No Scan Option" i was told by a HP TECH,it was the SW,can any one help.this is my 2nd machine.

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Have you downloaded the appropriate drivers for the scanner ?

Posted on Oct 16, 2010

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1 Answer

When I try to scan on my HP Officejet 6500 Wireless it says "No Scan Options" on the little screen what should I do?


Do you have the full software installed on the computer, if available? You can get the software here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3795406& for supported OS versions. Select your OS and click Next. (The basic drivers will not support launching scans from the all-in-one.) I don't believe the buttons work with the Mac OS, unfortunately.

Can you launch a scan from the computer? Next check that the digital imaging monitor is running. The digital imaging monitor is only in the full featured software and listens for the button press. If yes, then you haven't set the destinations for the scan buttons in the software. Launch the HP Solution Center and go to Settings. Then set the Scan Settings > Button Settings > Front Panel Scan Buttons for Scan to E-mail and Scan to File.

I hope this helps.

Cindy Wells

Sep 08, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Can't scan on my HP Officejet 6500 Scan button says "No scan Options" Help


Go to HP website for troubleshooting download and let it go to work.Be sure to get file for your printer and it will find moissing files and install them for you,it worked for me

Aug 18, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

PROBLEM: Printer will not print, goes through print cycle and "Prints" blank pages. Officejet 6500, Model 709a indicates it is NOT connected to the computer (it is, by cable), Prints blank pages...


To clear all pending job

In run window type services.msc and the go to print spooler option just stop and restart the service. And switch off and switch on the printer.

Hope this helps. Please rate my response.
Thanks.
Have a good day

Dec 24, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have a 6500 E 709a Series printer. My computer is not sending the "print" message to the printer. What should I do to correct the issue?


Follow the link below and it should fix the issue

http://www.fixya.com/support/r5095488-unable_print_hp_printer

Let us know what happens once you run this utility program. ( the findings of this utility program )

Jul 03, 2010 | Office Equipment & Supplies

2 Answers

How do you print on both sides of a piece of


On the computer:-

Click on start-->control panel-->printers and faxes or printers-->right click on HP Officejet 6500 Wireless All-in-one Inkjet Printer.--> choose the print preferences option. Now you will see in the list of options there is some thing called depluex printing --> Select it and hit the apply button and then try printing.

It is actually a setting under the printers properties which needs to be switched on. Once you switch it on it will start working.

Let me know if it works.

May 07, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP OJ 6500 with windows7..Scan button on scanner is not working.


Hi,

The reason that you are unable to scan through the printer is, you are missing HP full feature software and driver.

Please download and install it from the below link

DOWNLOAD


Regards
Rizwan

Feb 13, 2010 | HP Officejet 6500 Wireless All-in-One...

4 Answers

HP Officejet 6500 No scan Options


I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

Sep 23, 2009 | HP Officejet 6500 Wireless All-in-One...

2 Answers

HB Officejet 6500 scan button not working


Follow these steps to perform a partial reset of your product.
  1. Unplug the power cord from the product, and wait 20 seconds.
  2. Press and hold # and 3 while plugging in the power cord to the product.
  3. Release the buttons after the product starts up. The product will now be reset to factory defaults.

Aug 13, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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