Question about Sony Cyber-shot DSC-T20 Digital Camera

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Problem in Sony DSC T20

My new DSC T20 camera starts vibrating after a few shots taken. It produces abnormal sounds on opening the lens cover. After closing it for some hours a few shots can be taken but again starts vibrating. I have the same problem as well. The thing is when I bought it it was doing the same, but then only at start-up, then on the 94th day that I have the camera it decides to keep doing it after start-up. I go to the store and they tell me I have to pay about $140 for the motor alone. Anyone can advice me what to do? :(

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Call sony to see what they can do. Other than that their isnt many repair shops that are much less than what they quoted you. Or if you are good with mechanics it isnt hard to change the motor. Just purchase the exact same camera, a broken one with a different problem, off ebay or something similar and exactly how you take the motor out of the parts camera is how you would with yours.

Posted on Jul 17, 2008

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Dsc-t20 digicam, are problem while the open the camera is shaking or vibrate................are question is what is the good sulotions???


Sony has discovered that some DSC-T20 Cyber-shot cameras sold in the United States may experience an issue with abnormal internal vibration and an inability to properly focus and take pictures.


For cameras affected by this issue, Sony will provide free repair until July 16, 2011.


This issue affects some of the following DSC-T20 cameras sold in the United States:

  • Pink or Silver cameras with serial numbers between 500001 and 525350.

To setup the service under the know issue, please call Sony customer support center at 800-784-6726.

Please click hear to view the Sony's Announcement regarding the issue.

Thanks for understanding. I hope this information enough to get the Camera fixed.

Please let me know if you require any additional help.

Apr 15, 2011 | Sony Cyber-shot DSC-T20 Digital Camera

1 Answer

Vibrating and rattling from inside and shakey pictures


I'm sorry that the Camera is vibrating. Sony has discovered that some DSC-T20 Cyber-shot cameras sold in the United States may experience an issue with abnormal internal vibration and an inability to properly focus and take pictures.

For cameras affected by this issue, Sony will provide free repair until July 16, 2011.


This issue affects some of the following DSC-T20 cameras sold in the United States:
  • Pink or Silver cameras with serial numbers between 500001 and 525350.

To setup the service under the know issue, please call Sony customer support center at 800-784-6726.

Please click hear to view the Sony's Announcement regarding the issue.

Thanks for understanding. I hope this information enough to get the Camera fixed.

Please let me know if you require any additional help.

Dec 27, 2010 | Sony Cyber-shot DSC-T20 Digital Camera

2 Answers

When I open up the slide shutter the camera vibrates - not always. The screen "jitters" also... How do I fix this problem


Dear Sir,

Welcome to Fixya Premium Support.

Sony has discovered that some DSC-T20 Cyber-shot cameras sold in the United States may experience an issue with abnormal internal vibration and an inability to properly focus and take pictures.

For cameras affected by this issue, Sony will provide free repair until July-17-2011. In certain units, the lens cannot adjust properly due to a mechanical failure in the lens mechanism. When the automatic features of the camera attempt to adjust the lens, the camera body vibrates, preventing it from properly focusing or taking pictures.

During the free repair period, Sony will provide customers in the United States a prepaid shipping label so that you may send your affected DSC-T20 camera to the Sony Service Center for free repair.


I think it helps.If you have query regarding this issue leave a feedback we were happy to assist you,

have a nice day!

Jan 02, 2010 | Sony DSC-T70 Digital Camera

2 Answers

Vibrations begin when turned on


Sony has discovered that some DSC-T20 and T300 Cyber-shot cameras sold in the United States may experience an issue with abnormal internal vibration and an inability to properly focus and take pictures. For cameras affected by this issue, Sony will provide free repair until July 17, 2011. In certain units, the lens cannot adjust properly due to a mechanical failure in the lens mechanism. When the automatic features of the camera attempt to adjust the lens, the camera body vibrates, preventing it from properly focusing or taking pictures.
if you have any problem regarding this issue post a comment information about the problem.we will glad to assist you

good luck

Aug 26, 2009 | Sony Cyber-shot DSC-T20 Digital Camera

14 Answers

Vibration when using the Sony Cyber-Shot dsc-t20


Well, it seems that this is either a manufacturing defect or a defective/sub-standard part being used in the product. It would do Sony well to address this problem immediately so that all of us Sony lovers would continue to believe in their products. If this can be solved via a firmware upgrade then I hope Sony can guide us through it.

Feb 22, 2008 | Sony Cyber-shot DSC-T20 Digital Camera

1 Answer

Sony t20 vibration problem


Sounds like the T20 lens mechanism problem. Certain serial numbers for overseas cameras are also recalled so check with that countries Sony website.

Dec 26, 2007 | Sony Cyber-shot DSC-T20 Digital Camera

3 Answers

Vibration problem


Sony has recently discovered that with certain units of its "Cyber-shot" DSC-T20 digital still camera, a symptom may arise in which the camera body may vibrate when it is powered on, due to a mechanical failure affecting the lens, and it prevents the camera user from being able to shoot.
To ensure customer satisfaction, Sony will provide a free repair service when this symptom occurs within certain units covered by the serial numbers indicated in the serial number validation box below.
We apologise for any inconvenience this may cause. Your understanding and cooperation would be much appreciated.
Symptom and cause
The camera body may vibrate when powered on, due to a mechanical failure affecting the lens. This prevents the camera user from being able to shoot.
Applicable model
Digital Still Camera "Cyber-shot" DSC-T20.
How to check the model name and serial number
The model name and serial number are indicated on a sticker located at the bottom of the camera.
Applicable serial number
To determine whether your DSC-T20 camera purchased in Asia Pacific region may be affected, click here to validate the serial number.
Model Name Area Serial No. Range Unit DSC-T20/B AU2 2257001 - 2501900 5,050 DSC-T20/P AU2 2258851 - 2485700 4,700 DSC-T20/S AU2 2261851 - 2501500 7,650 DSC-T20/W AU2 2265751 - 2502100 7,650Period of free repair service
From 17th July 2008 to 16th July 2011.
PLEASE NOTE these serial numbers are applicable to ASIA / PACIFIC check your own country sony website if your serial number is applicable as different regions will have different serial number for the DTS -T20, hope this helps

Dec 24, 2007 | Sony Cyber-shot DSC-T20 Digital Camera

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