Question about HP Officejet 5610 All-In-One InkJet Printer

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Put in new HP 56 black cartridge, keep getting Cartridge error.

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Check the cartridge is not damaged. and also carry out a clean of the print heads

Posted on Oct 16, 2010

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Have an HP Deskjet 3050 and just replaced a black ink cartridge 61 with a black ink cartridge 56. Got an error message that says: "Cartridge problem. At least one of the Cartridges has a problem." Have...


On the inside of the cartridge door is the number of the cartridge you must use in your printer. If you put in another number, the electronic chip on the cartridge will tell the printer what type it is and the printer does not want to work with the cartridge. In the chip the printer also keeps track about the uses of the ink.
If number 56 is allowed too, perhaps another cartridge is empty too.
I think you did remove the pink label from the cartridge before you inserted it. because that label will block the electronic connection between the cartridge and the printer.
The manual explains how you can see what cartridge is causing trouble. When the printer is connected to a computer you also can use the computer to find out.

Oct 29, 2013 | HP Office Equipment & Supplies

1 Answer

I put in a new cartridge (56) and now my alingment


after replacing the cairtage printer needs alignment it gives a test page when we put it face down on scannes it starts the alignment...
on alignment process it doesn;t found the colour bands so it shows the alignment failure..........
pls install the new colour cairtge the it will give u the printout

thanks....

Jul 08, 2010 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Installed new hp black cartridge 56 ink but won't print


it shows if your using refill cartridge. & if you r using refill cartridge clear cartridge sensor with soft hands your problem would be resolved.

Jan 20, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

I put the black cartridge #56 into the tricolor in an HP 5610 Off


It just is "jammed" into place, like a round peg into a square hole.
Use a bit more strength, in order to "unjam" it.

Or, if you are not comfortable, take it to a qualified printer technician,
and let him/her remove it.

Nov 19, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Error message saying incorrect print cartridge.


Check the Electrical contacts on the cartridge itself, they all need to be clean and nice and shiny to work properly. Make sure you haven't overfilled the cartridge too, this can sometimes cause problems. To be honest, the HP cartridges do 'wear out' after a few refills. when they go electrically dead, there is nothing you can do about it apart from buy a new one!

Oct 21, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

I have a HP officejet 5510. I just put in a new HP cartridge


Like any other mass-produced parts, there will be some defective printer cartridges and it sounds like you have one. Since the first cartridge worked there's no reason to suspect a printer problem. I would suggest taking the cartridge back to the store where you purchased it and explain the situation. Since dud parts go back to the manufacturer, maybe they will exchange it for you as defective.

Apr 22, 2009 | HP Officejet 5610 All-In-One InkJet...

4 Answers

Hp officejet 6110 not printing with black ink


Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477 Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge? These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful. see also: Slow or No Response from Printer
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477 -JW

Oct 03, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I have a HP 6656A Printer Cartridge that sometimes works good and other times will fail the power on check. Error message varies between Ink Cartridge not compatabile, Check Color Cartridge (even though...


I got hold of another set of 56 and 57 Ink cartridges. By swapping the four of them in and out of two printers, I determined that one of the Black 57 cartridges was bad and caused a missleading error message to pop up saying to check the Color 57 cartridge. I don't know why I was getting different messages at first, but after several swaps in and out of two printers, the error message finally became consistant and I learned that the one Black 56 cartridge was the faulty guy. One Color 57 cartridge printed good but the other (newer one) left streaks on the Cyan and Magenta colors even after soaking the head surface for a few minutes and cleaning it with inkjet cleaner fluid.
The end result is that I have one good Color 57 cartridge and one good Black 56 cartridge which work good in two different printers.

By the way, can you email a labled pinout reference drawing of the hp56, 57 & 58 Ink Cartridges???
Reggie Bostwick

Jul 07, 2008 | HP Office Equipment & Supplies

1 Answer

5550 DeskJet 5550 curious error message


Do you happen to be getting this on a Mac? I'm wondering if this is the Mac's notification for your cartridge being too out of ink to print. I came across this error today and had to replace the cartridge to fix the problem (mind you with the exact same version, just new).

Feb 13, 2008 | HP DeskJet 5550 InkJet Printer

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