Have the Motorola H500 headset and have been trying to connect it with my new enV2 but it won't recognize it or connect no matter what I do. It picked up a SHG-U700 (googled it and it's a Samung...which I don't have). My phone had a "Discovery Mode" you can set up where other devices can find you for 3min and I'm supposing that's how I found the SHG-U700. Why in the heck can't I find my own device! Help!!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: Headset won't get recognized or connect...
When your in device seek blue tooth mode at its start up to seek is on
now on your bluetooth your using
make sure completly off first
then when device is in seek hold the bluetooth headset power down till your device finds the signal it will tell you in 30 to 40 that its found it
if requires pin it is 0000 or 1234 or 12345 this after everything found
thats it all you had to do
I had the same problem. I also had trouble connecting to a friend's phone via Bluetooth. So, I took it to Verizon and tried a Bluetooth device there. same problem. So, I handed it over to the technicians and got a new phone. It syncs up with everything.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Why do you think you need to replace the battery? A common sign that your Motorola Bluetooth headset needs a new battery is when you repeatedly hear five quick high tones in successive, one-minute intervals. Another symptom of a low or dead battery is when you try to scroll to Power and your headset doesn't come on. The Motorola H500 headset has a long battery life, but the battery eventually will go bad. Unfortunately, the battery is integrated as part of the headset's circuitry and should not be replaced by its user. Motorola strongly advises against trying to change the battery. Attempting to replace the battery voids the headset's warranty. By sending the headset to Motorola for repair, you can have a new battery installed without the risk of damage to your equipment.
But you can try the following at your own risk: Locate the battery door at the rear of the headset and open it. Remove the old battery. Install a new battery to match the plus and minus illustrations on the battery compartment. Shut the battery door back in place. Select "Menu" on your phone. Select "Settings." Select "Connection," "Bluetooth Link," and "Setup." Select "Power." Select "Change." Select "On," and then press "Select." Press the "Call" button and hold it down. Release it when the LED light blinks.
It could as easy as updating your phone by dailing *228 with a Verizon phone, select option 2 then press ok when the update is complete. When the phone resets, turn on the bluetooth headset, a prompt on the phone should come up to enter the passkey which should be 0000
1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue. 2.Open the boom microphone and the blue light should remain on. If not, repeat step 1. 3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device 4.Select H500once a connection is detected. 5.The passkey "0000" is now entered to confirm the connection has been made. 6.The cell phone screen will now read "Bluetooth Connection".
Tips: 1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset. 2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On". 3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".
please give good rating if the solution works. Thanks for using FixYa.