Question about Canon PIXMA MX310 All-In-One Printer

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I have the printer hooked up to the desktop computer but it still says it is offline and will not print. I am using the USB cable that came with the printer, no printer cable.

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Is it the printer or the computer that says it is offline. Has the printer been plugged into power and powered on ? Does the printer have a driver for the Canon MX310 ? What OS are you running ?

Posted on Oct 16, 2010

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2 Answers

Printer doesn't respond via USB only WiFi


As my helper partner states, I quite agree but I would also use a different USB which the one you're using might be damaged, use another USB station cause maybe its also damaged. But if it states that the printer is offline...it will never print because its not selected as your active Printer. Actually you are sending the printing jobs to that printer wich is not active or recognized.

Apr 06, 2014 | Office Equipment & Supplies

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Offline printing from computer


disconnect printer from computer
cancel documents in queue
if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons.
reboot & reconnect printer (swap cables if not detected)

Oct 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

As long as i have my usb cable hooked up to my printer and laptop it works but when i disconnect the cord its offline.what should i do?


It may not be configured to the correct port.The port selected could have been the USB port that's why when you disconnect the USB cable printer goes offline and would not print wireless. Follow the steps below if you are using a WINDOWS computer: For windows XP :
  • Click on start then go to printers and faxes.
  • right-click on the default printer canon pixma mx340 series
  • go down to properties
  • click the ports tab
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
For win vista
  • click on start,in the search box key in printer then hit enter on the keyboard
  • right-click on the default printer canon pixma mx340 series
  • go down to properties
  • click the ports tab
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
For win 7
  • click on start,in the search box put in devices and printers and hit enter
  • right-click on the default printer canon pixma mx340 series
  • click on printer properties
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
Let me know if you need assistance in configuring wireless connection and installation.

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1 Answer

Canon MP24o computer thinks it is offline, but it is hooked up and on etc.


Possible solutions:
* Try restarting your PC.
* Hook-up the USB connector to the original USB port... If unplugged.
* When you print choose the latest printer detected... copy 1 or copy 2
* Delete the printer and re-plug the USB port.
* Defective USB cable, try other cables.

Mar 26, 2011 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

Computer says "queue is offline"



Check:

Printer Spool offline:

Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.


Also on the computer:

Start-->printers and faxes-->right click on the printer-->properties-->make sure it

Jan 21, 2011 | Computers & Internet

1 Answer

Printer is offline and will not print. Restarting does not help.


When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

Aug 10, 2010 | Office Equipment & Supplies

1 Answer

I have a cannon inkjet mp560. when ever I try to print it says "printer is offline" or "printer is not responding. I've tried unplugging the usb cord and turned it off and restarted it, but it will not...


When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

Aug 10, 2010 | Office Equipment & Supplies

1 Answer

I have a Canon Pixma MX330 color printer. It gets used only occasionally, usually to print brochures and the like. I recently switched it to copy mode by pressing the "copy" button on the front; now it...


When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

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DOES ANYONE KNOWS HOW TO SOLVE MY PROBLEM?HERE IT IS..IT ALWAYS OFFLINE MY PRINTER EVERYTIME i print it,he goes offline and the print is unabale to print can anyone help me?to fix..thank you. im using HP...


when you hook up your printer to your pc via USB...can the computer detect your printer? does it prompt out any msg such as new device is installed and ready to use or did it ask you to install the printer driver?
if your pc can't detect your printer, replace the USB cable and try again.. and try to plug into a different USB port on your pc.. and if all fails, then most probably your printer main board is faulty...

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"printer is currently off-line. offline" use a mac


check the usb cable of printer try to reconnect it and make sure you use usb port in your printer properties

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