Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Brushbar is not spinning - Dyson DC07 Bagless Upright Cyclonic Vacuum

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Hi there,
There is really only a couple of reasons for the brush not to spin.
1. The brush roller bearings are siezed
2. The clutch is faulty and not engaging
3. One of the belts is broken
I have made a video to show you how to access al these areas, watch it first to see if you are comfortable doing the job before you start out.
If it is a helpful video please take a moment to leave a comment or a thumbs up.
If you find you need parts check out nelson vacuums or VacuumSpot.
Hope this helps

Posted on Dec 07, 2010

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Brushbar button won't fully depress - can't turn OFF the brushbar.


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Hi I agree with the first 2 solutions above but not the 3rd one.
If you have suction coming through the hose when the machine is in upright position then the u bend has nothing to do with this problem.

Right so ... The belt snapped.

The answer to you question is "why did the belt snap" its true that it could just be old age but its more likely to have been caused by a foreign object being sooked up.

How the belt/brushbar/motor interact

Your belt simply connects the motor to the brushbar know as Direct Drive. If an object get inside the space between the motor and the brushbar or if it can jam the brushbar then this will cause the rubber to burn. The motor will keep spinning and the belt wont be able to so will snap.

So its easy to see that the belt has snapped and people just think "'oh the belt has snapped"

You might wonder where im coming from here.

Anyway because the brushbar got jammed it may also have been buckled slighty either as a result of the foreign object causing it to stop suddenly from spinning at high speed or/and the result of the heat build up.

The rattling noise you now find your Dyson making is more than likely because your brushbar is buckled and when it spins the bristles are hitting the housing unit.

Your belt will snap again unless you replace the brushbar

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1 Answer

Brush doesnt turn


Look for the reset button on the side of the brushbar housing - there should be a red sticker and a red button. Push it once. It's
not gonna stay depressed, it's gonna pop right out - that's normal.
- Step on the red pedal on the back
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- Press the gray button next to the red power button - this is the ON/OFF switch for the brushbar - if it doesn't spin, press and hold the gray button down for 10 seconds
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this link is for the manual..
http://media.dyson.com/downloads/UK/floorcare/Manuals/DC24_allfloors_uk.pdf

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1 Answer

Dyson vacuum beater bar will not spin, belt is fine


Hi, Thanks for using FixYa! My name is Don/

I will try and help you solve your problem with your Dyson.

If your brushbar wont turn and the belt is definatley fitted correctly then there is a problem with the brushbar itself.


If the brushbar is old then they can be affected internally by clogging up.


Assuming you have the "Clutch" version of Dyson. This is one that has a spiral brushbar.

There are 2 types of brushbar, 1 for the Clutch Version and 1 for the Non Clutch version.

Either way you will need to replace the brushbar. Please watch the video....
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J Luke, it's not fully clear what the issue is - no power at all, or that the brush won't spin. The manual can be found here (
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Reset brushbar ) A very common issue that a lot of people don't pick up on from a first perusal of the manual is that the brushbar will not spin when the vacuum is in a full upright position (this is what switches the suction over to the handle/wand, and no use spinning the brush with no suction, so it turns off). You may want to try again with the vacuum back inclined from upright. There are some models where part of resetting the brushbar after a blockage is to press the brushbar switch (grey switch next to main power switch according to forums, though not pointed out in the manuals) several times.

Other forums say that if something has actually failed, it's a PCB about 1% of the time and the actual brushbar motor the other 99%. That swap would go into a lot more detail than likely needed here.

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1 Answer

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Beater brush won't spin but belt is intact and ok. Brush is clean and spins freely by hand.


For your beater brush to spin, you have to meet two conditions:
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If the brushbar/beater bar still doesn't spin after that, call the Dyson helpline, they will assist you. If you are saying that the brushbar isn't spinning because it is not picking up any dirt, you may have a loose internal hose, a blockage in the machine or the bristles on the brushbar are worn. Call the Dyson helpline for assistance.

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- Step on the red pedal on the back
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- Press the gray button next to the red power button - this is the ON/OFF switch for the brushbar - if it doesn't spin, press and hold
the gray button down for 10 seconds
- If it still isn't spinning, remove the brushbar and make sure nothing is blocking it and withholding it from spinning
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Read the manual -- available on the Dyson web site. Brushbar not spinning • Ensure brush control is set on carpets mode. Note: brushbar will only spin when the handle is reclined.

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