Question about Euro-Pro Steam Generator EP8001 Iron

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My kenwood steam generator iron wont produce steam. the tank is full and the filter is fitted ok. it makes a noise but no steam comes out. this happened once before but it started working again after a short while but this has been going on for about a week now. I have only had it 8 months so its quite new. any suggestions? thanks sv ps. model No is G1033STB-E if that helps

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  • Anonymous Dec 02, 2008

    I also have the same problem and cannot find my book anywhere I was under the impression that it had anti scale built in, it is almost impossible to iron without the steam and I am getting very annoyed with it My model is also G-1033STB-E any help would be appreciated thanks

  • DIYGDS Dec 25, 2008

    I have the exact same problem, the noise has always been worrying. I've only used the iron about a dozen times, and now no steam at all... just noise. Still searching the web for a solution or this bad boy is heading right back to its maker.


    A shame too, because when it works, it works well.

  • Anonymous Mar 22, 2009

    same as the rest of you

  • joyalberts
    joyalberts Feb 14, 2013

    iv put new filter in but light keep flashing on filter button, anyone no why .

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Cant solve the problem but does anyone know where I can buy a filter in the uk for it or the up todate model no for the filter? please

Posted on Dec 29, 2009

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Hi,my new steam generator didn't come with a manual and the filter button keeps flashing. The unit works fine but what's the flashing red light for? It's bothering me! lol

Posted on Jan 21, 2010

  • lips5 Jan 21, 2010

    Currys partmaster sells the filters at around £8.99 plus £4.99 p+p

  • lips5 Jan 21, 2010

    currys partmaster uk.£8.99 plus £4.99 p+p

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You just have to keep holding the steam button for around 30 sec to a minute to get it going. It will make some noise but just have to bare it then the steam will follow.

Posted on Nov 01, 2009

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Just worked on my neighbour's kenwood G1030ste, was able to dismantle filter by forcing out bottom so clean entry of fresh water to steam generator....forced pump for a minute as someone suggested, finally got steam going, but boiling steam came out of side of unit!! Verdict: a piece of crud, never want to see one of these again.

Posted on Jan 29, 2010

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SOURCE: my kenwood steam generator iron

Has found all with detailed operation and with comment that from itself this model.Manual HERE

Posted on Jul 29, 2011

6ya6ya
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Posted on Jan 02, 2017

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If the iron heats but steams improperly, inspect the soleplate and clean the vents (see below) and flush sediment out of the steam chamber (see below).
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The rumbling noise is the steam generator working - make sure the water reservoir is full and press the on button. Inside the machine will be doing its stuff and generating steam - this is the noise that you are hearing and when you press the release switch (normally under the handle of the iron) then the steam will be expelled. The noiose comes on and off as it is making more steam - this is normal. I use ordinary tap water but don't have hard water so have no problems - also make sure you empty out the base occassionally - should be a large pressure screw behind the cable holder - make sure iron is off and cold before doing this and then shake it out and residue bits will come out - then flush out with water. These are brilliant to use and you will wonder how you managed before having this - Happy ironing.

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