Question about HP Photosmart D7160 InkJet Printer

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Does not recognize insertion of a new genuine color cartridge and only prints in black

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Colourcartridgenotprinting


Just make sure you are inserting genuine Lexmark cartridges. Lexmark does not recommend the use of refilled, remanufactured or clone cartridges, you might not get the print quality you expect from ink that is specially formulated by Lexmark.

Try cleaning the cartridge nozzles using the Lexmark software installed on your computer instead:
1. On your computer, go to Start menu.2. Go to Programs.3. Go to Lexmark 2600 Series folder.4. Select Lexmark Solution Center.5. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean it from dirt and possible clogs.
If that doesn't help but you're using genuine Lexmark supplies, please contact Lexmark Technical Support for additional assistance, otherwise, please replace your color cartridge with a genuine one.

Dec 12, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

Lexmark Series X1150 My printer does not recognize the color print cartridge and only prints in Black even though the color cartridge is new. First time this has ever happened. I've had the printer...


Make sure you are inserting the correct color cartridge versions for the Lexmark X1150 (either #26 or #27).
Try to clean the cartridge nozzles. On your computer, open the Lexmark Solution Center, click Start > Programs > Lexmark X1100 Series > Lexmark X1100 Series Solution Center. From the Maintenance tab, click Clean to fix horizontal streaks. Your printer will then print a page that will help clean the nozzles from possible dirt and clogs.
If that doesn't help, try to insert a different known working cartridge (e.g. your old cartridge or another new cartridge). It could be a faulty cartridge issue.

Sep 01, 2011 | Lexmark X1150 All-In-One InkJet Printer

1 Answer

1400 deos not recognize my light magenta ink cartridge. I have installed two brand new cartridges and neither is recognized. What can I do?


Are you using Genunine Cartridges!!!!

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.


These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Jan 31, 2010 | Epson Office Equipment & Supplies

2 Answers

I had a problem with my printer canon pixma mp145


Hi you said that the black cartridge is good but when you insert them, both cartridge cannot be recognized, now your problem is the tri color cartridge, yes it really happens even if the other cartridge is good and the other is defective. I guess your from the philippines so try to buy re manufactured tri color because it is cheaper than the genuine. God Bless!!

Sep 24, 2009 | Canon PIXMA MP160 All-In-One InkJet...

4 Answers

My printer has a new ink cartridge but does not recognize the ink


What model printer do you have and can you list the print cartridge?
Also have you selected on the onboard printer menu that you have inserted a new cartridge?

Jul 28, 2009 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Dell 926 won't recognize new color cartridge


Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity

Jun 17, 2009 | Dell 926 All-In-One InkJet Printer

2 Answers

The printer doesn't recognize the new original HP color cartridge


There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Color ink cartridge


Backup mode means printing with one cartridge. If the printer tells you "cartridge failed", it probably doesn't recognize it. You can try removing it from the printer and gently wipe the electric contacts on the cartridge with a dry cloth. Turn the printer off, turn it back on and reinsert the cartridge. If the message is still there, I suggest you buy a new color cartridge. You can also go to the store where you refilled your cartridges and ask for their opinion, they may be able to help too.

Oct 14, 2008 | HP Photosmart 8050 InkJet Printer

1 Answer

How do I print with the Photo 99 cartridge?


We need to insert the 99 cartridge in to the black cartridge slot since it is a photocartridge. Once we insert the new 99 cartridge it will detect and then align the cartridge. If it does not, then clean the cartridges and then power cycle the aio and then try again.

May 11, 2008 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

No color


Make it sure that ink cartridge are genuine not generic , sometime the generic ink the printer connot identify because the small chip at the back of cartridge are defferent from genuine ink.Sometime the generic can print but not true color, genuine has a perfect color and you will satified save time , money ,and effort.

Dec 20, 2007 | Brother MFC 210C All-In-One InkJet Printer

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