Question about HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail

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No Scan Options appears when I hit the Scan To button after inserting documents into the document feeder. How do I scan the documents?

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Hello, and thanks for using FixYa.

either the printer is not connected to the computer or the HP software is not installed on the computer.

But you should still be able to scan from the computer, lets test this by trying to scan from paint. Press start, all programs, accessories, paint.

Then on the top right corner of the program, File and then from scanner or camera. Scan a page and see if it works.

Posted on Oct 16, 2010

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How do I scan document to my pc


To scan using Windows Fax and Scan
  1. Place a document on the scanner, or, if the scanner has a document feeder, place one or more pages in the feeder. ...
  2. Click the Start button , click All Programs, and then click Windows Fax and Scan.
  3. To use Scan view, at the bottom of the left pane, click Scan
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Use your computer to print scan and fax

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Please insert your originals into the automatic document feeder


Try holding the table top lid down gently while you feed it into the document feeder. It may be that it is not reading the top as closed to defer to the feeder.

Jan 02, 2012 | HP LaserJet 3055 All-In-One Printer

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

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How do I scan more than one page at a time so I have a complete document of 6 pages instead of having 6 different document


you either select add a page, or use the document feeder. The document feeder will try to scan all pages into one file.

Mar 02, 2011 | Brother MFC 420CN All-In-One InkJet...

1 Answer

How do I scane on my mx310


You will need to plug the printer andcomputer together with a USB cable in order to use the printer's scanningcapabilities. The scanning unit on theMX310 features an automatic document feeder on top of the printer, which willscan multiple pages itself. You can also choose to load documents on thescanning glass, which is covered by the scanner's lid. This is how to do it. 1. Turn on the printer by pressingthe "Power" button until it illuminates and turn on the attachedcomputer. Wait for the printer to finish its initialization process beforecontinuing. 2. Place the document face up inthe automatic document feeder if the document's papers are uniform in andfit in the feed tray. Adjust the paper-width guide to the of thedocument's papers. 3. Place the first page of thedocument face down on the scanning glass after you have lifted the scanningunit's cover, if you choose to not use the automatic document feeder. Close thecover again slowly so the document does not shift on the glass. 4. Press the "Scan"button on the printer's control panel, then press either "Black" or"Color," depending on the type of scan you would like to perform. 5. Retrieve the scanned documentfrom the automatic document feeder's output tray once the scan job is over.Otherwise, click on the "Yes" button on the computer's screen,indicating you would like to scan another page. 6. Lift the scanning unit's cover,remove the document from the scanning glass and place the next page of thedocument face down on the glass. Close the scanner's cover and click on the"OK" button on the screen to scan the next page. Repeat this processuntil all of the document's pages have been scanned.

Jan 13, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How to you scan documents on a BROTHER MFC-420CN printer?


Start the Brother software on your computer, put the document in the ADF (Automatic Document Feeder) and then hit the Scan button.

Apr 05, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

How do I scan something from my wireless printer to my computer


There are two options.

Option 1
Make sure your computer is on. Insert the document you want to scan. Click on the scan button on the printer. The document will automatically be scanned and saved in your computer in mydocument under mypicture->my scans folder.

Option 2
Insert the document which you want to scan in the scanner. From your computer invoke HP Solutions Center. There you will see options to scan the document.

Please note for both the options you must have installed all the softwares which came with your printer.

Nov 20, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Will not scan from glass but feeder will?


Using your scanner program such as PaperPort, you really have to pay attention on where the document/photo is located for scanning.


Steps
1. Click on Start, Programs, Paperport
2. Right above the Word "SCAN", you will have several options on;
a. Document or Photo
b. Flatbed or Feeder
3. Once step 2b has been selected, the M20i will scan your document per your instructions.

Note:#1
If you place your document on Flatbed but your selection on your screen says "Feeder" where do you think the scanner will look for your document? The answer is --> Feeder!!!

Note #2
Make sure that you click Accept,& DONE, other wise M20i will just sit and wait for your next command.

I hope this resolves the confusion between GLASS and FEEDER scanning.

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1 Answer

Jamming of documents in autmatic feed for scan mode


One way to unjam that would be to take a stiffer plastic or manila folder and insert it slowly into the document feeder and the slowly push it through the feeder until you dislodge the jammed document out of the bottom of the feeder.
That is a common practice in removing jams in the feeder.

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