Question about Sony Handycam DCR-TRV840 Digital Camcorder

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My sony cam will not relese the tape inside, pushed out but will not open, camera is froze in this positition. What should i do?

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  • 321 Answers

Thats your mechanism alignement or a sensor the servo control chip do not see the position of the mechanism or the tape is stock inside some where , due to a faulty capstan belt,its difficult to tell
where is the prolblem exactly i didnt have in hand,anyway its common to what i explained
you will need a tech to do so..iys not a big job for a good technician
hope that will help...
regards Alan

Posted on Oct 17, 2010

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1 Answer

Hi there I am getting code c31-23 can you please


This is one of the most common problems on sony camcorders. It is caused by the loosening or loss of the rubber roller inside the tape drive mechanism. Try tapping the top of the cam when the tape is inside. If this doesnt work, open the tape deck and look inside to see if you can spot a single rubber roller inside. If not, then the roller has worked itself loose or gone AWOL missing..:(( However, fear not...the solution for this is to go to an office supply store and obtain one of those compressed air cans used for dusting off keyboards and such. Amazingly, the plastic tip on the compressed air can (where the air comes out) can be used as a replacement for this rubber roller. It fits the metal spindle that formerly held the roller perfectly and allows the cam to function without the rubber roller and without the dreaded C31:23 "your camera is dead and useless and will no longer function" evil Sony message... Check out this link for a discussion of this problem: http://wvstephens.blogspot.com/2008/05/sony-handycam-c3123-3123-error-easy-fix.html

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hi you can try to press eject but nothing gone happen because the tape is stock inside , thats means you
will have to open the camera to remove the tape
manally/ but you can try your pwr pack adaptor in the cam then press rewind if you got the pwr on.,if that rewind let it go tothe end the press eject
if its not pwr on doesnt look good you will have bring to service dep at a dealer you is good in cam service

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1 Answer

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This is one of the most common problems on sony camcorders. It is caused by the loosening or loss of the rubber roller inside the tape drive mechanism. Try tapping the top of the cam when the tape is inside. If this doesnt work, open the tape deck and look inside to see if you can spot a single rubber roller inside. If not, then the roller has worked itself loose or gone AWOL missing..:(( However, fear not...the solution for this is to go to an office supply store and obtain one of those compressed air cans used for dusting off keyboards and such. Amazingly, the plastic tip on the compressed air can (where the air comes out) can be used as a replacement for this rubber roller. It fits the metal spindle that formerly held the roller perfectly and allows the cam to function without the rubber roller and without the dreaded C31:23 "your camera is dead and useless and will no longer function" evil Sony message... Check out this link for a discussion of this problem: http://wvstephens.blogspot.com/2008/05/sony-handycam-c3123-3123-error-easy-fix.html

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1 Answer

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f124037.jpg

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