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I have locked myself out of my gateway laptop.

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  • smileyfrog04 Oct 16, 2010

    Yes when I turn on my laptop its the first screen. I have always had the password lock on but for some reason my password isnt working now and I havent even changed it or anything so im not sure what to do. I have the box it came in and the snid number if you need anyof that

  • smileyfrog04 Oct 16, 2010

    I have done all of that and still no luck at all. I even tried old passwords from a while back

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  • Gateway Master
  • 13,433 Answers

Hello, and thanks for using FixYa.

what kind of a lock you got there? Password? Is it asked the instant you turn on? Black screen with blue center asking for a password or similar?


Or is it later? windows login screen? you see your account name there?

Posted on Oct 16, 2010

  • Ekse Oct 16, 2010

    Make sure the capslock key is not turned on, also make sure Scroll lock and numlock are turned off and try again.

  • Ekse Oct 16, 2010

    Sorry its not clear to me right now, Do you get this password request within few seconds of pressing the power button, or do you get it when the computer starts up windows and you see your account there etc? which is it?

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