Question about GoVideo DVR4200 DVD Player/VCR

4 Answers

I have a GoVideo dvr4200 dvd/vcr combo and the dvd tray will not open.

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  • jnssr7 Oct 16, 2010

    I tried the paperclip and it didn't work. The motor seems to work fine and I can hear the tray trying to open but it does not.

  • jnssr7 Oct 17, 2010

    i do hear noise. the motor is trying to eject the disc but the tray doesn't come out. I can see it move very slightly - like a little tick - but that is all.

  • jnssr7 Oct 18, 2010

    There is no disc in the dvd player. The tray won't open to allow a disc to be put in.

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4 Answers

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  • GoVideo Master
  • 12,061 Answers

Hi, well i see these types of faults, all the time in my shop. usually it is the Open/Close motor that has failed, or the driver for the motor has failed, or the microprocessor controlling the driver has faulted, or indeed ALL of them have faulted. Other times it is a thing called the "Mode Switch" this too is a common culprit. In reality, there is NO home repair, this is a job for a professional.
What you need to do, is contact a local or head office, for the GoVideo, and ask them for a referral to an authorised service center. When at the service center, please ask for a 'Quote" before allowing any repair work to be undertaken. This way you can make an informed decision, as to repair or replace, as often these days depending on the actual problem of course many repairs end up being un-economic. Also often it is better to put any monies that were to be spent on repair, towards a NEW Modern unit with a FULL warranty.
http://www.retrevo.com/support/GoVideo-DVR4200-DVD-Players-manual/id/1183bh639/t/2/
Above is your user manual.

Posted on Oct 18, 2010

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  • Master
  • 10,515 Answers

Hi,

The laser is trying to find the information on the cd that does not have it because has not been finalized, do this: turn off the unit, let it rest for about 5 minutes and then turn it on while pressing the eject constantly, do not keep you finger pressing all the time, press on and of as quick as you can.
Another thing you could do is turn it on and let it on for about 5 minutes and without touching any other button, press just once the eject button.

There is also the possibility that the cd is jammed inside in the middle of the loading cycle, in this case you will need to take it to a service for repairs.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Oct 17, 2010

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  • Master
  • 15,935 Answers

Do you hear any noises when you press eject.

thanks!!

Posted on Oct 17, 2010

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  • Master
  • 11,896 Answers

You could have a faulty motor that opens the door. You can test power to the motor with a voltmeter. If there is power and motor doesn't turn, then it is bad. If no power to the motor, than there is a bad component on the main circuit board.
You can always try and stick a paperclip in the tray and pull it open manually. Once it is opened, slowly pull it back as far as it will go, then press the eject button and hopefully it will fix itself which can happen.

Posted on Oct 16, 2010

  • Nate Stansfield
    Nate Stansfield Oct 17, 2010

    Sounds like the tray timing is off which is common. Have you tried to turn it off, then press and hold eject for 10 full seconds? Have you tried prying it open with a screwdriver or something else?

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www.retrevo.com/support/GoVideo-dvr4200-players-manual/id/1183bh639/t/2/

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i'm going to temporarily use a belt i got from a dvd repair place. we measured it and found one that's ALMOST the same size (little skinnier but little shorter. difficult to gauge proper belt without a parts list.
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GoVideo DVR 4200 User manual


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and although they are trying to sell the machine, a little way down the page is a link to download the manual.
i expect it will disappear when the machine is sold,
hope this helps.
-mark

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