Question about Canon Office Equipment & Supplies

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My Canon MX700 is not getting power to the unit. The cord checks out ok. I suspect the AC adapter. Is that likely? Can I get a new adapter? I have removed the adapter, but am unsure as to how to check it. There are 5 output pins. Can I put a DC meter of which pins?

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  • glewis204 Oct 16, 2010

    The printer is about 1 year old. It was connected to a surge protector that was plugged into a power cord with a surge protector. It was working yesterday and just stopped in the middle of a printing job. The power briefly came back when I fiddled with the power cord, but then just quit. I then removed the power cord and checked it. I was ok. I next removed the AC adapter but realized I did not know how to check it out.

  • glewis204 Oct 16, 2010

    I cannot accurately check the AC adapter without knowing which pins to check. How can I determine which of the five output pins is ground?



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Kindly provide few more details :-

1. How old is the printer?
2. Is it connected to a power surge?
3. Was there any power loss ?When did you last use it?

Let me know,so that we could proceed.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Oct 16, 2010

  • taran_2005
    taran_2005 Oct 16, 2010

    Thanks for your response!!

    With having no power,

    I was suggesting checking the protector, trying to plug straight to the wall,

    Change wall sockets, the problem could be with the outlet

    Check the fuse in the plug too, change this if possible

    These are power checks,

    The 2 guides that would help you to inspect and test the AC adapter are :-

    If there is nothing wrong with any one of the above mentioned things, then it is an internal power supply problem with this printer. This could be an indication that the power supply of the printer is faulty.. Disconnect all cables from it for 30 minutes and disconnect the power
    cable from the outlet as well. After 30 minutes connect the power
    cable to the outlet and test it with a multimeter to make sure it is
    supplying power to the machine. If it is not the cable needs to be
    replaced. If it is try to turn on the printer. If it still does not
    turn on unfortunately that means the power supply unit has failed. Unfortunately replacing this part can sometimes cost more then
    replacing the machine itself.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • taran_2005
    taran_2005 Oct 16, 2010

    Thanks for your response!!

    Check the below video that would have more details :-

    If still unable to get test the adapter, revert and i would be glad to provide more details.

    Let me know,so that we could proceed.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!



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Possible causes:
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