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Hi, I own a hp laptop and at times, while using it the screen freezes and you wont be able to move the cursor nor click on anyting on the screen. It will only start working after you swicth off and start the laptop again. Please how do I solve this problem?

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Most likely a overheating problem. even though you havent stated your laptop model number

cross refernce it with hp website and they might be offering extended warrnty on your mode of laptop

Posted on Oct 16, 2010

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