Question about Canon FAX-JX200

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LINE IN USE

Hello

Am trying to use the fax but it won't let me as it constatnly says "line in use". It is plugged into the "L" socket! please help!

Thanks
Lisa

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The line coming from the wall is plugged directly into the "L" socket (without anything in between)? Is anything plugged into the other (extension phone) socket? Usually, this message only appears if a "live" device is plugged into the extension phone socket. For instance, if you have an answering machine plugged into both a wall socket and the extension phone socket on the JX200.

I just looked at the "Easy Setup Instructions" posted on Canon's web site, and in Step 3, the words are correct, but the diagram in the square box is backward. Let me know if you are still having problems.

Posted on Jun 05, 2008

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Every time I print or receive a fax, it kicks me off of the internet.? PLEASE HELP!! Thank you :)


Try it:1..Telephone line straight away to system modem line in socket.. from modem line out socket to printer line in socket(marked as box symbol)dont insert tele phone line in phone symbol socket.. 2..Telephone line straight away to printer line in socket.. from extension socket(marked as phone symbol) to system modem line in socket...Note:dont split telephone line like branch.. Describe this issue with telephone operator because of both fax & internet will work in digital signals, result conflict may happen..

Jan 31, 2012 | HP Laserjet CM2320nf All-In-One Color...

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How I can receive fax through computer with HP1312?


Hi a barati75

A fax transmission is an analogue communication that was possible on a computer with the old technology of Dial up Modems, which accessed the internet by dialling like a landline telephone. The Broadband Modems (or Modem/Routers) in widespread use today have an 'always on' internet connection and, therefore, no dialling is involved in internet access using them.

You can send a fax by dialling out on the All-in-one printer's telephone number pad. Receiving a fax automatically requires you to have the All-in-one printer's Transmission/Reception Settings set to 'Automatic'.

This fax setup requires the printer's fax cable to plugged directly into an empty Telephone Line Socket on the ADSL filter that plugs into your Telephone Wall Socket and has inputs for your Modem (or Modem/Router) and a Telephone line. If, as is common, your ADSL Filter only has a single Telephone Line Socket and you also require a telephone to be plugged into the same socket as well as the Fax Machine component of your printer, then a Telephone Line Socket Doubler must first be plugged into the Telephone Line Socket of the ADSL Filter which then receives the Fax Line into one socket and the Telephone Line into the other. Please note that every Telephone Socket in the building sharing the same circuit/telephone number must also have an ADSL filter between it and any telephonic device (Telephone/Fax Machine/Answering Machine/Stock Control linked EPOS (Electronic Point of Sale) System/Card Payment Processing Machine, etc.), in order to enable both Computer Internet Data and Telecommunications Data to share the same line without conflict.

Your question asks whether a fax can be received "through" the computer. The above description enables your printer to send and receive faxes 'independently' of the computer while simultaneously providing the computer with printing, scanning and copying functions. For faxes to be sent and received via the computer, software is required. The simplest and most efficient of which is Efax (Electronic Fax (available from www.efax.com) and other similar software available from a variety of suppliers. This software enables the user to send any document or image stored on the computer by fax (without first having to print it) and to receive faxes, at any time, in the form of attachments to e-mails that the software opens, usually as a non-editable PDF or other similar secure Document Format. Faxing a physical document via Efax requires the user to scan the document and save it on the computer first, before sending it.

A combination of a Standalone Fax function setup using ADSL Filters and Socket Doublers + Efax gives the user optimum flexibility in sending and receiving faxes.

I hope this helps.

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Sep 15, 2011 | HP LaserJet CM1312 All-In-One Printer

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

I have a Cannon 1023 IF machine and I am trying to send a fax and all i get is a NG message error..Coul you please tell me what can I do to resolve the problem?


Hi the first thing to do is check the fax line use a standard telephone plug it in to the fax line and see if you get a ring tone if you dont then there is an issue with the phone socket or line if you get a ring tone then you know it is an issue with the machine Now check the fax line cable from the machine to the fax line socket try a different fax line cable is the number you are calling a correct fax number if yes then you can try another number to fax and see if you get the same problem if you do then there could be an issue with the fax board .
As a last resort you will need to replace the internal fax board but it would need to be checked by a certified engineer

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Cannot use fax,telephone line error . telephone line plug into micro-filter,RJ11 plug into line socket of printer.does not dial out


try change micro-filter or connect directly to line socket, to test. And test with any usual telefone to line socket, if all above is not working, try call to your telefone provider to report a telefone line problem.

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We have a HP colour laser jet CM2320nf MFP and when we try and send a fax it comes up with error report Comm Error 345. Please explain


Check phone line. use a normal phone and plug into the same phone wall socket that the MFP is using, do we have a dial tone? Do we have a noisy line, any buzz or crackel will cause issues

If there is no dial tone ring line supplier, If it is noisy line do the same

Also check phone line is plug into "line" socket in the back of machine not "ext'

Also check no prefix is required to dial out, unit needs its own phone line..

Also try using resolution of fax as standard not fine, this requires less info to go threw the line

In Australia we have a thing called folds (fax online diag service), basicly it is a fax number you ring and the phone company who own the line send back a report, most times the issue is noisy line or no line available

hope this helps

Cheers
Soulvisitor

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The No service basically means there is no line signal coming into teh modem board check your cable connections and rest line by plugging a phone into teh same socket check the cable is plugged into the line socket on teh back of the fax and not the phone socket

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If you press the Hook button you should hear a line tone and if you dont please check you have the volume at max. Also check to see if the cord is on the LINE socket and not the TEL socket, the cord could be of another make and not all cord are the same.

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