Question about LG 50PS11 50 in TV

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Table collapsed under tv. screen cracked and damaged. is there any solution or is it kiboshed.

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You could send the tv in to the manufacture if its a newer tv (LED, LCD, Plasma) they can fix it for a fee other than that there is no other way

Posted on Oct 16, 2010

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Posted on Jan 02, 2017

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1 Answer

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Not sure whether you can get replacement under warranty if the TV fell off and was damaged. If it was wall mounted and the bracket broke or collapsed you could claim from the bracket supplier or the installer. But if it was on a stand sitting on a table and was knocked down then there is not much that can be done.
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if you do not find your warranty card for the tv. Phone the shop that sold you the tv and ask them. Have the registration number handy when you talk to them.
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The set needs a new LCD if it looks cracked and swirly, the colors all run together in the area of the crack don't they! If it is cracked it can't be fixed. you can replace the lcd but I am not sure if a warranty will cover a cracked screen or not. You will need to contact LG and be very nice to them and see if they will honer the warranty on this.

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My screen 0n my 42 inc plasma tv is cracked without any physical damage done by us, there is no longer any picture and there is a buzzing sound comming from the tv. The tv is still under manufactures...


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Get the tech supplier to tell to the manufacture and the store what he told you.

Physical damage on any electronic device is very hard to have serviced under warranty. I have never seen a plasma display crack on its own. But, anything can happen.

I once saw a man drop a newly bought plasma TV in a parking lot outside from where he bought it and the screen broke. He never even made it home from the store!

Maybe you should contact a lawyer or someone who can give you legal advice about how to proceed with this. In different countries and different states the consumer protection laws are different.


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